Fulcrum > Case Studies > Trimat Material Testing: Streamlining Field Inspections with Fulcrum

Trimat Material Testing: Streamlining Field Inspections with Fulcrum

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Customer Company Size
SME
Region
  • America
Country
  • United States
Product
  • Fulcrum
Tech Stack
  • Microsoft Access
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Field Services
Use Cases
  • Remote Asset Management
Services
  • System Integration
About The Customer
Trimat Material Testing is a civil engineering company that has been operating since 2004. The company specializes in concrete and asphalt maintenance inspections on roadways and runways. Their customers include municipalities, contractors, property managers, builders, and construction material suppliers. The majority of their service work takes place out of the office and in the field. Due to their workforce being so widely distributed, there was rarely a need to come to the office, except when they had to write up their reports.
The Challenge
Before switching to Fulcrum, Trimat had laptops assigned to their service employees to write up their inspections in Microsoft Access, on an old system that was built eight years prior. Inspectors in the field would conduct an on-site inspection, and then, while in their car or back in the office, write up their report in the Access database. This process was time consuming and often led to errors in data and incomplete information. Trimat looked into rebuilding the Access system or building a new in-house system and had received quotes exceeding $10,000.
The Solution
When Trimat was looking for a replacement, there were a few important must-haves on their requirement list. First, they needed a more modern solution that would account for the inspector’s GPS location. Second, they wanted it to work on a smartphone. Third, the solution needed to make image capture and storage easier. Lastly, it needed to provide for generating reports, with photos, in the field and not require more time back at the office. Fulcrum met all these requirements and was easy to modify without needing to contact anyone.
Operational Impact
  • Managers found it quick and easy to remotely approve records and provide quality control around inspections.
  • Record exports and report generation could now be done remotely while the inspector was still on site.
  • The increased speed at which clients received their inspections resulted in faster payments made to Trimat.
  • Inspectors can stay in the field and get paid for doing their work, not error-prone administrative tasks that wasted precious time.
  • There is no need to re-inspect or correct inspections later, because the jobs are completed at the project site.
Quantitative Benefit
  • Fulcrum has reduced the time Trimat inspectors spend completing inspections for clients.
  • Trimat is now able to pass these savings on to their clients.

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