Transforming and Simplifying Public Sector IT
Company Size
1,000+
Region
- Europe
Country
- Ireland
Product
- Hazelcast IMDG
Tech Stack
- In-Memory Data Grid
- Open Source
- Java
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Big Data Analytics
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Business Operation
Use Cases
- Digital Twin
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Irish Revenue is the Irish tax and customs administration, employing approximately 5,968 people. It deals with almost 3.5 million personal and business taxpayers and collects around €48 billion a year in taxes and duties. It is also responsible for trade facilitation and frontier control. The organization is highly decentralized, with offices in all parts of the country. Irish Revenue plays a crucial role in the financial and economic stability of Ireland, ensuring compliance with tax laws and regulations while providing essential services to the public and businesses.
The Challenge
Following the introduction of a new property tax, Irish Revenue’s IT department was tasked with launching a new service for homeowners who were required to declare their property liability and make a declaration online. It soon became apparent that their existing IT architecture wouldn’t be able to cope with two million property owners accessing the website – potentially at the last minute. In addition, Irish Revenue wanted to change the way it managed back-ups, fixes, and upgrades. Historically, these were conducted during the evenings which could result in some services being unavailable as nighttime copies were made and applications tweaked. Therefore, it required a solution which could perform operational tasks seamlessly in parallel with no external effect on service quality. Crucially, Irish Revenue had two prime solution requirements – high availability and performance. Due to its desire to implement an open-source solution which could handle surges in traffic and store data in-memory, Irish Revenue approached Hazelcast.
The Solution
In Memory Data Grids (IMDGs) are designed to provide high availability and scalability by distributing data across multiple machines. The rise of cloud, social media, and IoT has created demand for applications that need to be extremely fast and capable of processing millions of transactions per second. The Hazelcast IMDG computing platform helps companies manage their data and distribute processing using in-memory storage and parallel execution for breakthrough application speed and scale. It is easy to work with and brings a highly resilient and elastic memory resource to applications. Hazelcast IMDG is one of the most widely adopted open-source solutions with hundreds of thousands of installed clusters increasing 54% in 2017 to reach over 26 million server starts per month. It is the most pervasive open-source memory store technology, championing Java’s transition to large-scale real-time applications, microservices, and Big Data processing. Collaboration is at the heart of the Hazelcast proposition which is why its open-source in-memory data grid is driven by a mature and stable tribe of community members and contributors. After a short proof of concept, Hazelcast IMDG was deployed by Irish Revenue due to ease of use, high availability, and scalability.
Operational Impact
Quantitative Benefit
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