Case Studies > Toy manufacturer stops endless and fractured email trails with Shippabo’s centralized logistics platform

Toy manufacturer stops endless and fractured email trails with Shippabo’s centralized logistics platform

Customer Company Size

SME

Region

America

Country

United States

Product

Shippabo

Tech Stack

Cloud-based Management Platform
Automated Reporting

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms
Analytics & Modeling - Predictive Analytics
Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Consumer Goods
Retail

Applicable Functions

Logistics & Transportation
Warehouse & Inventory Management

Use Cases

Supply Chain Visibility
Inventory Management
Predictive Replenishment

Services

Cloud Planning, Design & Implementation Services
System Integration

About The Customer

NJ Croce Company is a manufacturer of licensed wholesale products featuring DC Comics, Betty Boop, Gumby, The Simpsons, and Felix the Cat, selling to wholesale retailers. Since 1981, NJ Croce Company has proven that its motto “design and details are second to none” applies to many areas of its business - from customer service to production. Its best-in-class offerings have successfully and competitively positioned itself within the market as the go-to company for bendable action figures, bendable key chains, and 3D motion wall clocks.

The Challenge

With numerous retailers over the globe, NJ Croce Company was facing the balancing act of meeting their customers’ needs promptly while scouring through endless email trails. The main challenge was keeping track of all shipments in one place, with organized communication, documents, timelines, etc. Shippabo allows NJ Croce Company to organize data as needed. The company needed to reduce the number of processes and streamline essential ones, allowing employees to focus on running their family business and upholding a legacy of toy-making going back to 1953.

The Solution

Shippabo’s cloud-based management platform brings greater visibility, pricing, collaboration, and actionable data to every shipment. Different segments of the team need different data sets, and various departments require recurring reports that can be difficult and time-consuming to utilize effectively. Shippabo allows for organized imports and ease of keeping on top of filing documents and any changes that occur during the shipping process. Custom views and automated reporting offer previously unforeseen insight and unique operational data. Users can set up custom views that provide a streamlined look at all their shipments’ lifecycle, optimizing and gaining crucial visibility of the supply chain. Automated reports save time by eliminating the need to keep track of shared spreadsheets, allowing periodic reports to be automated and sent to preselected team members.

Operational Impact

Organized imports and ease of keeping on top of filing documents and any changes during the shipping process.
No more endless and fractured email trails, with all documents kept in one place and archived for future reference.
Custom views allow users to see all current, open shipments at a glance, organized both chronologically or by customized nicknames.
Automated reports save time by eliminating the need to keep track of shared spreadsheets, allowing periodic reports to be automated and sent to preselected team members.

Quantitative Benefit