Intelex > Case Studies > Tier 1 Automotive Supplier Tracks Performance of 1,400 Suppliers Worldwide with Intelex Supplier Management

Tier 1 Automotive Supplier Tracks Performance of 1,400 Suppliers Worldwide with Intelex Supplier Management

Company Size

1,000+

Region

America
Asia
Europe
Pacific

Country

Australia
Brazil
China
India
Mexico
Poland
United States

Product

Intelex’s Supplier Management solution

Tech Stack

Database Management

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Technology Category

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Automotive

Applicable Functions

Procurement
Quality Assurance

Use Cases

Supply Chain Visibility

Services

System Integration

About The Customer

Nexteer Automotive has been serving the automotive industry for more than 100 years. As a leading Tier 1 supplier, Nexteer provides advanced steering and driveline technology to companies such as GM, Ford, Chrysler, and Toyota. Nexteer is headquartered in Saginaw, Michigan, and employs more than 10,000 people worldwide, with 20 plants in seven countries across five continents.

The Challenge

Nexteer Automotive, a leading Tier 1 supplier in the automotive industry, was using a technology provider to manage their database of suppliers, record product defects, and track their resolution. However, this system was a source of frustration due to its inflexibility and the time-consuming process required for even minor configurations. As their contract renewal date approached, Nexteer began to look for an alternative software solution that would be more time and cost-effective, scalable, and capable of handling their structure, and would provide them with the reporting capabilities they required.

The Solution

After extensively reviewing the other software on the market, Nexteer chose Intelex’s Supplier Management solution. The ease of administering and configuring the system was a big selling point, and Nexteer was confident that Intelex’s robust, scalable platform was up to the task of managing data from an estimated 1,400 suppliers worldwide. Nexteer’s implementation timeline was tight because their previous system was near its renewal date. The process of gathering requirements began in September of 2012, with the team working diligently to streamline the approvals process to ensure they could meet their go live date. On January 1, 2013, the new Intelex supplier management solution was rolled out simultaneously to 20 plants across seven countries: India, China, Australia, Mexico, the United States, Brazil, and Poland.

Operational Impact

Realized significant time and cost savings with the ability to configure and administer their own system.
Eliminated duplication of data entry by centralizing the data in one place.
Increased visibility into supplier performance and tracking of corrective actions, with comprehensive reporting possibilities.
Simplified compliance with the U.S. Customs and Border Protection voluntary supply chain security program known as C-TPAT (Customs Trade Partnership Against Terrorism), which requires documentation that appropriate measures have been taken to ensure no contraband is introduced into the Nexteer supply chain.
Improved compliance with industry-specific requirements, such as Advanced Product Quality Planning (APQP) and TS 16949, by replacing Excel forms and other siloed data with standardized workflow in a globally visible location.