Thumbs down for malicious email viruses
Company Size
200-1,000
Region
- Europe
Country
- United Kingdom
Product
- Censornet Email Security
Tech Stack
- Microsoft Exchange
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Cloud Security
Applicable Functions
- Discrete Manufacturing
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Thumbs Up (Bury) Ltd is a manufacturer and supplier of plastic housewares and storage products. The company supplies its products to major supermarkets, high street retailers, garden centres and online outlets throughout the UK, Ireland and the European Union. Formed in 1978, the company now employs around 250 staff and produces more than 70 million injection moulded items across some 2000 product lines at its production and distribution facility in Bury, Lancashire, UK.
The Challenge
Thumbs Up (Bury) Ltd, a manufacturer and supplier of plastic housewares and storage products, faced a major disruption to their business due to the infection of their computers with the Zeus Trojan. This disruption included downtime of their email system. The infection occurred while the company was in the process of swapping their email system from BTpop to Microsoft Exchange to improve productivity. However, even after the implementation of Microsoft Exchange, email-borne viruses continued to disrupt the business. In addition, about a week after the infection the company’s telephone lines were temporarily hijacked by hackers posing as BT engineers, so that if the bank phoned to verify any transactions the calls could be intercepted by the hackers and it would appear that they were speaking to the company.
The Solution
The company signed up to Censornet’s cloud-based Email Security to combat the issue of email-borne viruses. Censornet Email Security is a cloud-based email security and backup service that scans both inbound and outbound email for viruses, phishing threats, content violations and spam. By doing this in the cloud it removes the processing and bandwidth burden on the local email server and also provides a layer of resilience in case of local mail server failures. Email for the customer’s domain(s) is redirected to Censornet servers before it is delivered to the local email server, such as Microsoft Exchange or Exim. At the core of Censornet Email Security is a sophisticated rules engine that allows the IT administrator to customise exactly how email flows in and out of the organisation.
Operational Impact
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