Restrata > Case Studies > THRE360 Energy Emergency Response Services

THRE360 Energy Emergency Response Services

Region

Europe

Country

United Kingdom

Product

Restrata Platform

Tech Stack

Incident Management Software

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Brand Awareness
Customer Satisfaction

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Applicable Industries

Oil & Gas

Applicable Functions

Business Operation

Use Cases

Public Warning & Emergency Response

Services

System Integration
Training

About The Customer

THRE360 Energy is a company that offers complete asset lifecycle expertise within the offshore energy industry. They are based in the UK and were set to become a Duty Holder Operator for the first time on the UK Continental Shelf (UKCS) in 2021. As a Duty Holder Operator, they are responsible for the safety and integrity of offshore installations and the health and safety of everyone on them. They are also responsible for the environmental impact of their operations. The company needed to meet regulatory requirements, which included establishing robust emergency response services.

The Challenge

THRE360 Energy, a company offering complete asset lifecycle expertise within the offshore energy industry, was set to become a Duty Holder Operator for the first time on the UK Continental Shelf (UKCS) in 2021. As part of the regulatory requirements, they needed to establish robust emergency response services. This included a 24/7 control room, an incident management facility with a full incident management team, relative and media response teams, and a 24/7 HR Meet and Greet service for Hull and Norwich locations. The challenge was to meet these requirements within a tight timeframe, allowing THRE360 to focus on their operational duties and commitments as a Duty Holder.

The Solution

Restrata was appointed to provide Emergency Response services to THRE360 Energy. They used their leading-edge software, the Restrata Platform, designed specifically to enable organisations to build organisational resilience. The first activity was to support the writing of Incident and Crisis Management plans. Prior to going live with the full Emergency Response services, Restrata conducted Duty Manager and OPEP training, and familiarisation sessions to cover the response process and use of incident management software. Emergency Response exercises were then conducted to test response capacity and provide learning and development for THRE360 Duty Managers and Crisis Management Team. Restrata’s ability to perform all obligations within tight timeframes allowed THRE30 to focus on their staff time on operational duties and commitments as a Duty Holder with the peace of mind that Restrata would implement the requirement robust Emergency Response services within the deadlines identified.

Operational Impact

Restrata was able to provide a robust emergency response service enabling THRE360 to meet regulatory requirements.
Restrata created a timeline of activities to meet the requirements of THRE360 and achieved incremental deadlines.
Restrata conducted Duty Manager and OPEP training, and familiarisation sessions to cover the response process and use of incident management software.
Emergency Response exercises were conducted to test response capacity and provide learning and development for THRE360 Duty Managers and Crisis Management Team.