Domo > Case Studies > The Positive Group Streamlines Business Operations with Domo

The Positive Group Streamlines Business Operations with Domo

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Company Size
11-200
Region
  • Asia
Country
  • Australia
  • Philippines
Product
  • Domo
Tech Stack
  • Data Analytics
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Predictive Replenishment
  • Supply Chain Visibility
Services
  • Data Science Services
About The Customer
The Positive Group is a financial services company that operates in Adelaide and Manila. The company works with various lenders and financiers, generating data from more than 10 major sources. However, before the implementation of Domo, the company lacked a centralized data platform to collect, analyze, and access this data. This lack of data transparency made it difficult for the company's leaders to track and streamline interactions between their platform and those of their partnering lenders and financiers.
The Challenge
The Positive Group, a financial services company, was facing challenges due to the lack of a centralized data platform. The company was generating data from more than 10 major sources, but had no way to collect, analyze, and access this data in a centralized manner. This lack of data transparency between their headquarters in Adelaide and their branch in Manila made it difficult for leaders to obtain the information they needed to track and streamline interaction between their platform and those of their partnering lenders and financiers.
The Solution
The Positive Group implemented Domo, a data management platform, to connect with its data sources and those of its partners. This gave the company a broader picture of its business, something it never had before. The implementation of Domo not only helped its leaders and managers to monitor the health of the business, but it also gave them the opportunity to perform deep dives into their rich ecosystem of customer, partner, and financial data. This constantly uncovers crucial insights that help align objectives, steer conversations, and improve vital business metrics across the board.
Operational Impact
  • Through Domo, The Positive Group gained access to the insights it needed to streamline its processes and maximize the efficiencies of its staff.
  • The visibility provided through Domo has streamlined processes on The Positive Group’s brokerage platform.
  • Domo’s real-time performance data has also allowed The Positive Group to set better benchmarks and more achievable KPIs for staff.
Quantitative Benefit
  • Staff in Manila spending 1.5 hours less on followup activities
  • Saving up to two hours per day per person for their support staff

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