The Devil’s in the Data for Bunzl North America
Company Size
1,000+
Region
- America
Country
- Canada
- United States
Product
- iWAREHOUSE
- iTRACK
- Raymond Lift Trucks
Tech Stack
- Fleet Optimization System
- Real-Time Data Monitoring
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Food & Beverage
- Healthcare & Hospitals
- Retail
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Fleet Management
- Inventory Management
- Predictive Maintenance
Services
- Data Science Services
- System Integration
About The Customer
Bunzl North America, headquartered in St. Louis, is a leading supplier of outsourced food packaging, disposable supplies, and cleaning and safety products. The company serves a diverse range of customers, including food processors, supermarkets, retailers, convenience stores, and healthcare providers. Bunzl stocks over 100,000 SKUs in its North American facilities, which are shipped to customers in various markets such as grocery, food service, cleaning and safety, non-food retail, and healthcare. The company operates a large fleet of Raymond lift trucks, including counterbalanced trucks, order pickers, and electric pallet trucks, to manage its extensive inventory and ensure efficient operations.
The Challenge
Bunzl North America faced challenges in managing and maintaining its extensive fleet of lift trucks across its North American facilities. The company needed a way to track lift truck maintenance activities, determine the true cost of ownership, and assess when to service, replace, or reassign equipment. Without a centralized system, managers at each distribution center struggled to track costs and answer critical questions about lift truck usage, repair history, and cost per hour. This lack of visibility hindered their ability to make informed decisions about capital expenditures and fleet management.
The Solution
To address its challenges, Bunzl North America implemented the iWAREHOUSE fleet and warehouse optimization system from The Raymond Corporation. This system provided real-time data on lift truck operations, enabling Bunzl to track maintenance activities, determine the true cost of ownership, and make informed decisions about servicing, replacing, or reassigning equipment. Additionally, Bunzl adopted the iTRACK system to further enhance its fleet management capabilities. The iTRACK system allowed Bunzl to monitor lift truck usage, repair history, and cost per hour, providing valuable insights for budgeting and capital expenditure planning. With these systems in place, Bunzl's distribution center managers could access detailed data on individual lift trucks, analyze costs, and assess equipment age to determine whether to keep or replace units. The centralized data also helped Bunzl ensure that each facility had the right number and mix of trucks to meet throughput requirements.
Operational Impact
Quantitative Benefit
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