Case Studies > the Content Lifecycle Requirements of Global Medical Device Organizations

the Content Lifecycle Requirements of Global Medical Device Organizations

Customer Company Size
Large Corporate
Country
  • United States
Product
  • Lionbridge Life Sciences Excellence in Operations (LEO)
  • Six Sigma methodology
Tech Stack
  • Translation and desktop publishing services
  • Software verification & testing
  • Global marketing operations
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Brand Awareness
  • Digital Expertise
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Visualization
Applicable Industries
  • Healthcare & Hospitals
  • Life Sciences
  • Pharmaceuticals
Applicable Functions
  • Quality Assurance
  • Product Research & Development
  • Sales & Marketing
Use Cases
  • Regulatory Compliance Monitoring
  • Digital Twin
  • Remote Collaboration
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
  • Data Science Services
  • System Integration
About The Customer
Lionbridge Life Sciences is a specialized business unit within Lionbridge Technologies Inc., dedicated to providing translation and globalization services to Medical Device and Pharmaceutical companies, Clinical Research, and Healthcare organizations. With a global presence, Lionbridge Life Sciences operates in over 27 countries, offering expertise in more than 250 languages. The company is renowned for its comprehensive content lifecycle services, which include content authoring, translation, software verification, and global marketing operations. Lionbridge Life Sciences is committed to maximizing global communication effectiveness within the highly regulated and complex life sciences environment, ensuring that their clients can confidently and efficiently capitalize on existing and emerging markets.
The Challenge
Global medical device organizations face significant operational pressures that strain their content efficiencies. These pressures stem from the need to manage a wide array of content types, including product labeling, technical publications, regulatory documents, and marketing communications materials. The complexity is further compounded by the necessity to comply with stringent regulatory standards across multiple countries and languages. Additionally, the rapid pace of technological advancements and market demands require these organizations to continuously update and manage their content effectively. This situation creates a challenging environment where maintaining high-quality, accurate, and timely content is critical for success.
The Solution
Lionbridge Life Sciences offers a comprehensive suite of content lifecycle services designed to address the unique challenges faced by global medical device organizations. Their solutions encompass content authoring, translation and desktop publishing, in-country reviews, software verification and testing, and global marketing operations. By leveraging their deep knowledge of medical device translation requirements, Lionbridge ensures that all content is accurate, compliant, and tailored to the specific needs of each market. Additionally, Lionbridge employs advanced methodologies such as Six Sigma to standardize processes and maintain high-quality standards. Their ISO-certified operations further guarantee the reliability and consistency of their services. With dedicated Life Sciences Centers of Excellence and over 40 solutions centers worldwide, Lionbridge provides unparalleled support to their clients, enabling them to navigate the complexities of global content management with confidence.
Operational Impact
  • Lionbridge Life Sciences has established itself as a trusted partner for 15 of the top medical device companies, demonstrating their expertise and reliability in the industry.
  • The company operates with a high level of quality assurance, adhering to ISO 13485:2003, 9001:2008, and EN 15038:2006 standards, ensuring that all content meets stringent regulatory requirements.
  • Lionbridge's global presence, with over 40 solutions centers in 27 countries, allows them to provide localized support and expertise, enhancing their clients' ability to effectively manage content across diverse markets.
  • The implementation of Six Sigma methodology has enabled Lionbridge to standardize processes, resulting in consistent and high-quality content delivery.
  • Lionbridge's comprehensive service offerings, including content authoring, translation, software verification, and global marketing operations, provide a one-stop solution for all content lifecycle needs, streamlining operations and improving efficiency.
Quantitative Benefit
  • Lionbridge Life Sciences supports 15 of the top medical device companies.
  • Expertise in over 250 languages.
  • Operates 8 dedicated Life Sciences Centers of Excellence.
  • Over 40 solutions centers in 27 countries.

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