The All England Lawn Tennis and Croquet Club: Wimbledon
Company Size
1,000+
Region
- Europe
Country
- United Kingdom
Product
- ARCHIBUS Computer Integrated Facilities Management system
- Telecommunications & Cable Management module
- AutoCAD
Tech Stack
- ARCHIBUS
- AutoCAD
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Waste Reduction
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Asset Health Management (AHM)
- Building Automation & Control
- Predictive Maintenance
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The All England Lawn Tennis and Croquet Club (AELTCC) at Wimbledon is a prestigious organization known for hosting the world-renowned Wimbledon Championships. The club manages a vast range of facilities, including the main Centre Court stadium with a seating capacity of 15,000, 18 other courts, 22 practice courts, press rooms, broadcast studios, and various visitor facilities. The club is committed to maintaining high standards of service and excellence, not only during the two-week championship event but throughout the year. The club's facilities span 163,000 square meters and cater to over 400,000 visitors annually during the championships. The club also undertakes a multi-million pound Club Development Plan to continually improve and expand its facilities.
The Challenge
Managing the complex range of buildings services for a large organization is challenge enough for any buildings engineer, but gearing up for a two week world-class sporting event each year, which is truly global in its excitement and media appeal, puts an altogether different level of stress into the job. With an annual influx of over 400,000 visitors for The Championships, a vast range of buildings of differing ages totaling 163,000 square meters, and a year crowded with sporting events, John Cox and his team are also working with contractors and colleagues on a multi-million pound Club Development Plan. The standard of the buildings services which underpin the Club's activities is excellence at all times. The critical element which sets The Championships apart from all other tennis events is the outstanding level of service available to all concerned—from new seats for the disabled on Court No 1, designed for easy access and the best view of play, to the elegant dressing rooms provided for the world's mightiest players.
The Solution
John Cox, the Buildings and Services Manager at AELTCC, invested in an ARCHIBUS Computer Integrated Facilities Management system to provide baseline support all year round, especially during the Wimbledon Championships. The ARCHIBUS system helps control the basic elements on the site and track the use of assets and space. It ensures that all systems and services are operational before the championships, allowing for rapid fixes if any issues arise during the event. The system's flexibility was a key factor in its selection, as it includes modules for asset tracking, PAT testing of appliances, and Telecommunications & Cable Management. Planned preventative maintenance is increasingly part of the department's work, with data being entered into the system to enable accurate records and maintenance schedules. The system also aids in compliance with SASGA and HSAWA requirements. The ARCHIBUS system has saved time on routine management tasks and offers a way to re-charge effectively to other cost centers at the club. It provides vital information for the Club Development Plan and 'what if' planning scenarios, helping with everything from planning to emergency maintenance during the championships. The system also integrates with new buildings' sophisticated systems, including an intelligent fire alarm system, and records the club's heritage, linking seamlessly with AutoCAD.
Operational Impact
Quantitative Benefit
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