Case Studies > Teva's Infarmasa Enhances Document Management with SoftExpert Excellence Suite

Teva's Infarmasa Enhances Document Management with SoftExpert Excellence Suite

Customer Company Size
Mid-size Company
Region
  • America
Country
  • Peru
  • Chile
  • Ecuador
  • Panama
  • United States
  • Venezuela
Product
  • SoftExpert Excellence Suite
  • SoftExpert ECM
Tech Stack
  • Electronic Document Management
  • Quality Management System
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Pharmaceuticals
  • Healthcare & Hospitals
Applicable Functions
  • Quality Assurance
  • Business Operation
Use Cases
  • Regulatory Compliance Monitoring
  • Process Control & Optimization
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Infarmasa is one of Peru's largest pharmaceutical manufacturers. It is part of Teva, an Israeli pharmaceutical company that is an international leader in generic drugs and one of the world's top 15 pharmaceutical companies. Infarmasa has around 600 employees and an annual production of 20 million units. The company also operates in countries such as Chile, Ecuador, the USA, Panama, and Venezuela.
The Challenge
Infarmasa was looking to tighten its control of documents related to its quality management system, making document processes more streamlined, reducing paper costs and providing greater fluidity to communications on document statuses.
The Solution
To resolve this challenge, Infarmasa adopted the SoftExpert Excellence Suite tool, a platform for excellence in management, process enhancement, and regulatory compliance, with over 40 natively integrated modules, making up 12 corporate solutions. Specifically, Infarmasa implemented SoftExpert ECM, a solution for electronic management of documents, which supports the company's ISO 9001 and Good Manufacturing Processes (GMP) certifications, certified by the Ministry of Health's General Directorate of Medicines.
Operational Impact
  • The implementation of SoftExpert ECM has streamlined document processes, reducing the reliance on paper and associated costs.
  • The solution has provided greater fluidity in communications regarding document statuses, enhancing overall operational efficiency.
  • Support for ISO 9001 and GMP certifications has been bolstered, ensuring compliance with regulatory standards.
Quantitative Benefit
  • Annual production of 20 million units.
  • Around 600 employees.

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