Teletrac Navman: Automating Receivables to Achieve 81% CEI
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- HighRadius
Tech Stack
- Cloud-based Solutions
- Digital Transformation Tools
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Predictive Replenishment
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Teletrac Navman is a prominent player in the computer software industry, headquartered in Irvine, CA, United States. With a revenue of $253 million, the company specializes in providing innovative software solutions. Teletrac Navman was grappling with an inefficient and disorganized Accounts Receivable (AR) process. The company sought a cloud-based solution that could seamlessly integrate into their existing systems to enhance process efficiency and scalability. By leveraging HighRadius solutions, Teletrac Navman aimed to address the issues caused by manual AR processes and achieve digital transformation.
The Challenge
Teletrac Navman faced significant challenges with their Accounts Receivable (AR) processes. The manual and time-consuming nature of these processes led to inefficiencies and disorganization. The absence of a prioritized worklist further complicated the collections process, resulting in a lack of end-to-end visibility. These roadblocks hindered the company's ability to bring AR processes in-house effectively.
The Solution
Teletrac Navman turned to HighRadius for a comprehensive solution to their AR challenges. HighRadius provided a cloud-based platform that seamlessly integrated with Teletrac Navman's existing systems. This integration enabled the company to automate and streamline their AR processes, significantly reducing manual efforts. The solution included features such as a self-service portal for customers and worklist prioritization, which enhanced the efficiency of the collections process. By leveraging HighRadius' digital transformation tools, Teletrac Navman was able to achieve end-to-end visibility and address the inefficiencies in their AR processes.
Operational Impact
Quantitative Benefit
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