Tableau Software Combines BlazeMeter and New Relic Metrics Within a Single Interface on an Open, Extensible Platform
Company Size
1,000+
Region
- America
Country
- United States
Product
- Tableau Software
- New Relic
- BlazeMeter
- Drupal
Tech Stack
- Drupal
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Software
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Tableau Software (NYSE: DATA) helps people — from individuals to enterprises — see and understand their data like never before. The company develops business intelligence solutions to make data analysis fast, easy, beautiful and useful for anyone and everyone. Created by computer scientists at Stanford in 2003, the company grew its revenue from $34.2 million in 2010 to $127.7 million in 2012. Tableau went public on the New York Stock Exchange in May 2013. Tableau uses Drupal. Its main corporate website is self-hosted, with secondary sites hosted on Pantheon.
The Challenge
When Eric Peterson joined Tableau in 2011, he began working in the marketing department’s development team. The team was responsible for managing a number of Drupal web applications, including the main corporate website — but he soon found himself facing considerable limitations. “The network operations team was handling all of our monitoring,” he explains. “We had very little access to their monitoring data, so we had almost no insight into the issues we were facing in production. We were basically flying blind.”
The Solution
After managing Tableau’s web properties with very little visibility into key performance metrics, Peterson and his team began looking for a better solution. “In 2012, New Relic introduced support for Drupal, so that was our signal to check it out,” he says. “After deployment — which took maybe an hour at most — we gained instant access to the kind of data we’d been lacking for months.” For Peterson, the New Relic dashboard is a one-stop shop for critical information on real time application performance. “There’s one screen with all the data you need for high level visibility,” he says. “Then you can drill down to get deeper insights as necessary. I especially like the Transaction Traces feature, which shows me the exact line of code that’s causing an issue.”
Operational Impact
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