Tableau Brings Data to Life for Educators in Texas
Company Size
1,000+
Region
- America
Country
- United States
Product
- Tableau
Tech Stack
- Data Analysis
- Data Visualization
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Education
Applicable Functions
- Business Operation
Services
- Data Science Services
About The Customer
Region 4 Education Service Center is the largest of 20 state service districts in the state of Texas. Region 4 provides school districts not only in Texas but across the nation with services and products that support the K-12 education marketplace. Region 4’s goal is to bring to customer districts real solutions to real problems in real time.
The Challenge
The Financial Services Administration Department of the Region 4 Education Service Center recognized a need to develop meaningful ways to analyze and visualize state-mandated information submitted by its member districts. The information is contained in ASCII text files that are difficult to use or analyze. Region 4 developed a process to bring multiple years of this data into one cohesive database. However, the significant amount of time needed to build these capabilities into their products was extending their time to market, affecting not only their internal resources and productivity but their customer satisfaction rates as well. The missing piece in this process was the ability to interact with the data in a meaningful way. Region 4 needed a tool for analysis and reporting that was visual, easy to learn and use by school administrators, didn’t require servers or IT support, and was affordable.
The Solution
Region 4 now uses Tableau as its standard for data analysis and visualization. Tableau has allowed Region 4 to develop an entire array of products and services to meet the on-going needs of their Texas and national client bases.
Operational Impact
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