SYSPRO Software Gives Ettore Products 99.6% Inventory Accuracy
Customer Company Size
SME
Region
- America
Country
- United States
Product
- SYSPRO ERP
- SYSPRO Forecasting module
- SYSPRO Office Integration module
- SYSPRO 6.0, Service Pack 1
Tech Stack
- ERP
- Forecasting
- Factory Scheduling
- Microsoft Office Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
- Digital Expertise
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Manufacturing Execution Systems (MES)
- Functional Applications - Product Lifecycle Management Systems (PLM)
Applicable Functions
- Business Operation
Use Cases
- Inventory Management
- Manufacturing System Automation
- Process Control & Optimization
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
- Training
About The Customer
Ettore Products Company, headquartered in Alameda, California, is a market leader in the production of squeegees and associated products like cleaners, scrubbers, and extension poles. Founded in 1936, Ettore patented the first single-blade squeegee, which remains a staple in their product line. The company holds 80% of the consumer market and 75% of the professional window-cleaning market. Ettore's products are sold across North America in hardware, home improvement, and grocery stores. They also provide professional cleaning and safety tips through brochures and videos on their website.
The Challenge
By 1997, Ettore Products Company had outgrown their existing software systems, which were failing to meet their needs. The incumbent solution lacked detailed costing figures, such as landed cost tracking, and was infected with a computer virus that impeded accurate inventory retrieval. This compromised their ability to plan for future purchases. Additionally, the company struggled with inefficient inventory control practices, requiring manual counts for purchasing and scheduling. The system's failures and lack of scalability were major obstacles to Ettore's growth.
The Solution
Ettore Products Company implemented the SYSPRO ERP system after careful consideration. The new system was built from scratch to avoid transferring any virus-infected data from the old system. The SYSPRO ERP provided accurate forecasting abilities, factory scheduling, and advanced role-based interfaces. The company upgraded to SYSPRO 6.0, Service Pack 1, which included new functionalities and modules like the Factory Scheduling module and SYSPRO Office Integration. These enhancements allowed for better data management, real-time access to stock code history, and improved decision-making capabilities.
Operational Impact
Quantitative Benefit
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