Case Studies > SYSPRO Case Study: Suhor Industries

SYSPRO Case Study: Suhor Industries

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • SYSPRO ERP
  • Microsoft SQL
  • Microsoft Windows 2000
  • Citrix Metaframe
Tech Stack
  • ERP Software
  • Microsoft SQL
  • Microsoft Windows 2000
  • Citrix Metaframe
  • Internet-based VPN
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Brand Awareness
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Database Management & Storage
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Agriculture
  • Construction & Infrastructure
Applicable Functions
  • Business Operation
  • Quality Assurance
  • Sales & Marketing
Use Cases
  • Inventory Management
  • Predictive Replenishment
  • Process Control & Optimization
  • Remote Collaboration
  • Remote Control
Services
  • Software Design & Engineering Services
  • System Integration
  • Training
About The Customer
Suhor Industries, based in Overland Park, Kansas, is a highly diversified company with five divisions and 36 manufacturing locations in 11 states. Originally founded in 1933 as a manufacturer of concrete burial vaults, Suhor has expanded its product range to include burial vaults, monuments and memorials, veterans memorials, engraved brick pavers for fundraisers, retaining wall blocks, wastewater systems, and agricultural products. The company now boasts over 80 sites, including 36 manufacturing locations and 19 warehouses, with 700 employees processing more than 10,000 orders per month. Suhor’s products are distributed regionally and nationally through diversified channels, catering to funeral homes, retail outlets, contractors, communities, and veteran groups. The company prides itself on offering quality products backed by quality service, responding like a local company despite its national presence.
The Challenge
This ongoing drive toward quality growth and the necessity to become Y2K compliant drove the company to seek a new ERP software solution in 1998. Suhor had been experiencing the problems common to a company using an evolving set of inflexible software programs. Moreover, each location was responsible for backing up its own data. Without a central repository, a location crash and lack of data back-up would result in a loss of the data. According to Jeanette Geiser, Suhor Treasurer, the company quickly realized that future profitable growth could only be accommodated by centralizing financial information and consolidating data for budgeting analyses and control purposes.
The Solution
Suhor established a list of new system requirements, including a highly automated solution, accounting software to accommodate multiple locations, easy system interface for remote users, comprehensive inventory tracking, and system scalability. After evaluating candidates, SYSPRO ERP software was selected for its excellent manufacturing and production control system, depth of functionality, and ability to capture detailed data. The SYSPRO software operates on Microsoft SQL on a Microsoft Windows 2000 platform and Citrix Metaframe, connecting all Suhor locations through an Internet-based VPN. Of the 64 licensed system users, 50 are online concurrently. The software’s flexibility, real-time inventory tracking, and ability to consolidate sales information have enabled Suhor to grow efficiently, minimize inventory, and assist with forecasting and inventory planning. The centralized data storage under corporate control has also enhanced security and reduced dependency on regional offices for data management.
Operational Impact
  • The SYSPRO software has enabled Suhor to double its business since implementation, providing flexibility and efficiency in operations.
  • Real-time inventory tracking has helped minimize inventory levels and improve inventory planning.
  • The software’s ability to consolidate sales information has assisted with forecasting and provided an accurate foundation for management decisions.
  • Centralized data storage under corporate control has enhanced security and reduced dependency on regional offices for data management.
  • The ease of use features of SYSPRO have facilitated its use by remote users, improving overall operational efficiency.
Quantitative Benefit
  • The sales analysis report, previously requiring 80 hours to complete, is now generated in as few as six hours.
  • The company has more than doubled its business since the implementation of the SYSPRO software.
  • Previously, month-end reporting required 2 to 3 people and took five days; now, it takes two individuals and is completed in two days or less.

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