SYSPRO case study: Gorant Chocolatier Uses SYSPRO to Enhance Operational Efficiencies
Company Size
11-200
Region
- America
Country
- United States
Product
- SYSPRO ERP
- SYSPRO Lot Traceability
- SYSPRO STARS Fast-Track Implementation
Tech Stack
- ERP System
- Lot Traceability Module
- Inventory Control
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Inventory Management Systems
- Functional Applications - Manufacturing Execution Systems (MES)
Applicable Industries
- Food & Beverage
- Retail
Applicable Functions
- Business Operation
- Quality Assurance
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Predictive Quality Analytics
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Gorant Candies was founded in 1949 by two brothers, Sam and Charles Gorant, in Youngstown, Ohio. The company originally started as a mint candy manufacturer. As the popularity of Gorant Candies grew, the company expanded by opening several small stores in the areas surrounding Youngstown. In 1977, Sam and Charles Gorant decided to further expand Gorant Candies and purchased a manufacturing plant within a few miles of the original store and factory. Built on a 7.5-acre lot on the outskirts of Youngstown, the plant opened in late fall of 1977. In 1986, Gorant Candies was sold to Shurman Fine Papers (Papyrus) where it eventually expanded further with sales of greeting cards, candies, and fine chocolates. Today, the company now known as Gorant Chocolatier operates out of a 55,000 sq. ft. manufacturing facility where it manufactures fine confections and chocolates. Customers include wholesale accounts, resale stores, and private label customers as well as online and mail order business. Currently, Gorant has more than 4,000 SKUs occupying its warehouse and fills hundreds of orders each month.
The Challenge
In September of 2009, Gorant Chocolatier was sold to a private ownership group and was given a little over a month to find, purchase and implement a new software system. Additionally, Gorant didn’t have a fully integrated manufacturing system in place and was recording data manually on spreadsheets. “Before [SYSPRO], we did everything manually everything from spreadsheets to handwritten delivery notes to our customers and it took a lot of labor to do that. In addition, if we were ever faced with a recall, it would have taken us a great deal of time to trace where those finished products went,” says Gorant Chocolatier Purchasing Manager, Mary Ann Yerage.
The Solution
Based on its requirements for fast, effective implementation and a fully integrated ERP System, Gorant Chocolatier selected SYSPRO ERP. As an FDA-regulated company, the SYSPRO Lot Traceability module was needed to track the history and future of every ingredient coming into their facility. Yerage remembers, “We chose SYSPRO for two main reasons: The first is that they were very well known in the food industry for their Lot Traceability modules, which is something that we need. The second was their Fast Track Implementation program, and a quick implementation was a requirement for us.” On October 31, 2009, Gorant Chocolatier began remotely implementing SYSPRO ERP. The system went live the weekend before Thanksgiving.
Operational Impact
Quantitative Benefit
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