11:11 Systems > Case Studies > Synergy Logistics exceeds their customers’ requirements in a rapidly evolving industry with iland, now 11:11 Systems.

Synergy Logistics exceeds their customers’ requirements in a rapidly evolving industry with iland, now 11:11 Systems.

Customer Company Size

Large Corporate

Region

America
Europe

Country

United Kingdom
United States

Product

SnapFulfil
[11:11] Cloud (IaaS)

Tech Stack

Cloud Infrastructure

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Pharmaceuticals
Retail

Applicable Functions

Logistics & Transportation

Use Cases

Inventory Management
Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

About The Customer

Synergy Logistics is a software house that specializes in warehouse management technologies and solutions. For over 40 years, their systems have been powering the warehousing operations of some of the world's most successful companies. Synergy was one of the first companies to recognize the potential of cloud technology as a platform for a best-in-breed warehouse management system. In 2007, they designed and released SnapFulfil, an end-to-end warehouse management application now used in warehouses throughout Europe and America. Recognizing the increasing importance of e-commerce, Synergy Logistics sought a relationship with a cloud provider who could help them exceed their customers’ requirements in a rapidly evolving industry.

The Challenge

Synergy Logistics, a software house specializing in warehouse management technologies and solutions, recognized the increasing importance of e-commerce and the subsequent rise in the number of daily transactions. They needed a cloud provider who could help them exceed their customers’ requirements in a rapidly evolving industry. The company sought a cost-effective SaaS solution that could support highly transactional businesses while maintaining on-premise levels of security and availability. The new logistics demands of next- or same-day delivery required a cloud infrastructure that provided the agility and flexibility needed to manage these demands.

The Solution

Synergy Logistics established a relationship with iland (now 11:11 Systems) after evaluating their security, availability, reliability, and service levels. The [11:11] Cloud platform was chosen for its on-demand flexibility, security, and cost-effectiveness. The platform's 100% availability SLA and advanced security, including data sovereignty across the [11:11] data centers and ISO 27001 certification, helped SnapFulfil meet the needs of customers in highly regulated industries such as pharmaceuticals. The [11:11] Cloud platform's flexible resource-based pricing structure enabled SnapFulfil to expand their cloud resources as their customer needs grew, without over-investing in cloud capacity that could remain unused.

Operational Impact

The [11:11] Cloud platform's 100% availability SLA ensured performance for SnapFulfil's highly transactional customers.
The advanced security of the [11:11] platform, including data sovereignty across the [11:11] data centers and ISO 27001 certification, helped SnapFulfil meet the needs of customers in highly regulated industries.
The flexible pricing and on-demand forecasting of the [11:11] Cloud platform reduced costs for SnapFulfil.
The [11:11] Secure Cloud console provided visibility and control for SnapFulfil, helping to overcome concerns about relying on someone else’s IT infrastructure.
The working relationship between [11:11] and SnapFulfil allowed SnapFulfil to focus more on innovation and differentiation and less on IT infrastructure.

Quantitative Benefit