Swiss Metal Manufacturing Company Streamlines Operations with DocuWare Cloud
Company Size
11-200
Region
- Europe
Country
- Switzerland
Product
- DocuWare Cloud
Tech Stack
- Cloud-based DMS
- SAP Business One
Implementation Scale
- Departmental Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
About The Customer
The customer is a family-owned metal manufacturing company based in Switzerland. They provide parts to various industries including the woodworking/office furniture industry, household appliances, machines, and equipment. The company places a great deal of emphasis on efficient IT in their administration. They use an ERP system, SAP Business One, and have been using a cloud-based DocuWare solution since the summer of 2017.
The Challenge
The metal manufacturing company was previously storing all their important documents in paper folders, which were sometimes archived multiple times in different departments. The space needed to handle this growing flood of paper and the time needed to carefully file around 100 orders a month became increasingly problematic. The company needed a solution that would not have interface problems with other software solutions in the company.
The Solution
The company implemented DocuWare Cloud, a cloud-based document management system (DMS), in August 2017. The DMS was first introduced in the accounting department and then in order processing. All incoming documents are scanned with a multifunctional device, indexed with Intelligent Indexing, and stored in a central document pool. DocuWare is seamlessly integrated with their ERP system, SAP Business One, and into the company’s own accounting solution. All outgoing documents are automatically stored in DocuWare via the print function. The fast and uncomplicated filing of documents relieves administrative staff and optimizes daily processes.
Operational Impact
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