Case Studies > Supreme Services Implements Barracuda Networks Solutions to Increase Productivity

Supreme Services Implements Barracuda Networks Solutions to Increase Productivity

Company Size

200-1,000

Region

America

Country

United States

Product

Barracuda Email Security Gateway 300
Barracuda Web Security Gateway 310

Tech Stack

Email Security
Web Security
Content Filtering

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Productivity Improvements

Applicable Industries

Oil & Gas
Professional Service

Applicable Functions

Business Operation

Services

System Integration
Training

About The Customer

Supreme Services, Inc. first opened its doors in 1984 and has since become one of the largest independent specialty rental companies in the United States. Located in Houma, Louisiana, the company supplies rentals for big-name oil and gas companies like Exxon and Shell. Supreme Services is growing at a rapid rate, employing 500+ workers. Supreme Services Technical Engineer, Walton Guidry, has helped transform the network management group into a fluid and copasetic team, having made it his mission from day one to make technological advancements within the company.

The Challenge

The expansion of Supreme Services resulted in more emails overflowing the staff’s inboxes. Emails came in so rapidly that employees were unable to recognize the difference between a customer or spam message. This resulted in employees avoiding checking their email altogether because a majority of their time was wasted sorting through spam. Guidry suggested an email security gateway be put in place and recommended Barracuda Networks since he had used it at his previous company, where upper-level management held Barracuda Networks in high regard. Now in a management role at Supreme Services, Guidry knew Barracuda Networks would be a reliable and cost-effective choice, as well as simple to implement within his network.

The Solution

Within the first week of the installation, the Barracuda Email Security Gateway blocked 100,000 spam messages. Employees were perplexed as to why their email was no longer overloaded with spam, asking Guidry if the server was down or broken. Guidry explained, “It only took a week to show how drastic a change the Email Security Gateway made for us. Our workplace productivity increased by twofold and people finally began to depend on our network again!” From a management perspective, Guidry was impressed with the Barracuda Email Security Gateway’s simple deployment and easy-to-navigate interface. Guidry found that the Barracuda Email Security Gateway feature set complemented his network, particularly the ability to track emails and have certain emails encrypted. The tracking feature helped solve disputes among employees or customers on multiple occasions. Both features dramatically increased the effective communication between Supreme Services employees and customers when working on deals together.

Operational Impact

The Barracuda Email Security Gateway blocked 100,000 spam messages within the first week of installation.
The ability to track and encrypt emails helped solve disputes among employees or customers on multiple occasions.
The simple deployment and easy-to-navigate interface of the Barracuda Email Security Gateway impressed management.
The Barracuda Web Security Gateway deployment was unique due to several remote locations, but Tech Support was always available to help with the setup.
Guidry praised the award-winning customer support, noting that he always had a live person answering his calls and resolving any issues.

Quantitative Benefit