Case Studies > Suffolk Construction track, manage, and secure site devices with Absolute

Suffolk Construction track, manage, and secure site devices with Absolute

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Absolute
Tech Stack
  • Device Management
  • Theft Recovery
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Cybersecurity & Privacy - Endpoint Security
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Business Operation
  • Field Services
Use Cases
  • Inventory Management
  • Remote Asset Management
  • Theft Detection
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Since its foundation in 1982, Suffolk Construction has become one of the most successful, privately-held building contractors in the U.S. The company’s success is a result of passionate and highly-skilled employees, consistently superior performance and exemplary customer service. Suffolk has over 600 laptops used remotely across hundreds of construction sites.
The Challenge
Physically tracking, managing and securing devices that are off the network is a difficult task. Combine this with a dispersed workforce and across construction sites that are a high target for theft.
The Solution
Absolute has helped streamline the company’s inventory process, and minimize the high costs of device theft. Robert Umenhofer, Suffolk’s Desktop Support Team Lead, states that Absolute is a “tremendous aid” when keeping tabs on remote devices and estimates that the product provides “a nearly 100% accurate picture of where our computers are located and who is using them”. He explains that IT efficiency has increased as a result, and there is no longer the need to visit individual jobsites to track down a given machine. Umenhofer considers an investment in Absolute as a “no brainer.” Suffolk construction uses Absolute to maximize their device investment.
Operational Impact
  • Absolute has streamlined Suffolk's inventory process.
  • The high costs of device theft have been minimized.
  • IT efficiency has increased significantly.
  • There is no longer a need to visit individual jobsites to track down machines.
  • Suffolk has a nearly 100% accurate picture of where their computers are located and who is using them.
Quantitative Benefit
  • Suffolk has over 600 laptops used remotely across hundreds of construction sites.

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