Case Studies > Success Story: WingSwept

Success Story: WingSwept

Company Size
11-200
Region
  • America
  • Europe
Country
  • United States
Product
  • Datto SIRIS
Tech Stack
  • Hybrid Cloud
  • Virtualization
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Infrastructure as a Service (IaaS) - Backup & Recovery
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
  • Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
  • Construction & Infrastructure
  • Professional Service
Applicable Functions
  • Business Operation
  • Facility Management
Services
  • System Integration
  • Training
About The Customer
WingSwept is an IT consulting company based in Garner, North Carolina. Founded in 2000 by its current CEO Jay Strickland, WingSwept has developed a loyal customer base by providing full-service support and customized, secure solutions. The company serves various industries, including financial, healthcare, government, agriculture, and professional services. WingSwept is known for its commitment to staying on top of the latest technologies and solutions, which has helped it maintain an annual growth rate of 10%-20%.
The Challenge
WingSwept had very specific needs in finding a new BDR vendor. Previous vendors they worked with did not deliver a uniform solution with a simple pricing structure. In addition, they wanted a solution with both local and off-site virtualization and multiple data centers.
The Solution
When WingSwept CEO Jay Strickland learned about Datto at an industry event, he knew it would solve many of his clients' inevitable data disasters. Datto SIRIS met all of WingSwept's requirements, including local and off-site virtualization, screenshot verification, multiple data centers, a uniform solution for all managed services customers, and a simple pricing structure. This made it easy for WingSwept to sell the solution to its clients, ensuring business continuity and minimizing downtime.
Operational Impact
  • With Datto SIRIS in place, WingSwept is seen as a trusted and effective managed service provider to their clients.
  • The construction company client experienced a third server crash soon after Datto SIRIS was installed, but WingSwept was able to virtualize the server locally, restore it, and keep the company operational.
  • WingSwept's ability to provide reliable and secure technology solutions has solidified important client relationships.
  • The implementation of Datto SIRIS has given WingSwept's clients peace of mind, knowing their data is secure and accessible.
Quantitative Benefit
  • WingSwept's annual growth rate is 10%-20%.

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