Case Studies > Success Story: GPO Membership Helps Manage Supplier Network and Drive Risk Out of the Supply Chain

Success Story: GPO Membership Helps Manage Supplier Network and Drive Risk Out of the Supply Chain

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • riskmethods
  • Prime Advantage
Tech Stack
  • Risk Management Software
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Food & Beverage
Applicable Functions
  • Procurement
Use Cases
  • Supply Chain Visibility
  • Predictive Maintenance
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Wilbur Curtis Company, Inc., based in Montebello, CA, is a leading manufacturer of advanced commercial coffee machines, iced tea brewing systems, and specialty beverage dispensers. Established in 1941, the company has built a reputation for quality and innovation, providing reliable, energy-efficient, and profitable solutions for beverage operators. With a long history of excellence, Wilbur Curtis continues to be at the forefront of the industry, serving a diverse range of customers with its state-of-the-art products.
The Challenge
Wilbur Curtis faced significant challenges in managing its extensive supplier network. The company struggled with suppliers delaying shipments without proper notification, which disrupted their production schedules. This lack of timely information forced Wilbur Curtis to make last-minute adjustments, impacting their operational efficiency and reliability. The complexity of tracking hundreds of vendors and ensuring precise accuracy in sourcing decisions added to the difficulty. The need for a solution to enhance visibility and manage risks in the supply chain became evident.
The Solution
Wilbur Curtis partnered with Prime Advantage, a group purchasing organization, to address its procurement challenges. Prime Advantage connects manufacturing companies with top-performing suppliers to deliver cost savings and foster strong business relationships. Through this partnership, Wilbur Curtis was introduced to riskmethods, a global risk management software company. Riskmethods provided a 90-day pilot program to test their solutions, which included early detection of potential risks and action plans to ensure on-time deliveries and compliance. The software's ability to provide real-time updates and alerts significantly improved Wilbur Curtis's visibility into its supply chain, allowing them to proactively manage risks and maintain operational efficiency.
Operational Impact
  • Wilbur Curtis gained the ability to perform easy electronic searches to identify supplier hardships and political or environmental issues, enabling better planning and risk mitigation.
  • The company received timely alerts, such as typhoon warnings, which allowed them to circumvent potential disruptions and maintain smooth operations.
  • The partnership with riskmethods led to increased visibility into the supply chain, minimizing the impact of unforeseen issues and preserving on-time deliveries.
  • Wilbur Curtis was so satisfied with the results of the pilot program that they signed a two-year deal with riskmethods, ensuring continued benefits from the real-time updates and risk management solutions.
Quantitative Benefit
  • Wilbur Curtis saved significant amounts of money through improved risk management and on-time deliveries.
  • The company maintained its product line's operational efficiency, avoiding costly disruptions and delays.

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