Success Story: DLC Technology Solutions, Inc.
Company Size
11-200
Region
- America
- Europe
Country
- United States
Product
- Datto SIRIS
Tech Stack
- Hybrid Cloud
- Virtualization
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Backup & Recovery
- Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
- Healthcare & Hospitals
- Professional Service
Applicable Functions
- Business Operation
- Quality Assurance
Services
- Cloud Planning, Design & Implementation Services
- System Integration
- Training
About The Customer
DLC Technology Solutions, Inc. is a consultative technology firm founded by Darren Crane in 2005. The company specializes in providing best-in-class IT solutions and support for small to medium-sized businesses (SMBs) in New Jersey, Pennsylvania, and Delaware. What sets DLC apart from other IT services firms is its enterprise-class IT approach, which involves finding the most robust solutions available for their clients. DLC serves a diverse range of industries, including healthcare, legal, equipment dealers, and business technologies, with a focus on SMBs. The company has a client base of over 30 businesses and is committed to delivering high-quality, scalable, and affordable IT solutions.
The Challenge
DLC Technology Solutions, Inc. faced significant challenges in delivering enterprise-class backup and disaster recovery (BDR) solutions to their clients. Initially, they attempted to build their own BDR solution, but this approach was fraught with issues. The backup swaps were inconsistent, and the media was rarely taken off-site, posing a risk of data loss in the event of a physical disaster. Even when the media was taken off-site, the recovery process was too lengthy and complex. The DIY solution was laden with risks such as human error, hidden costs, physical loss if the backup was local, and lengthy recovery times if the backup was off-site. Darren Crane, the founder, admitted that the recovery process could take days, depending on various factors.
The Solution
DLC Technology Solutions, Inc. found the answer to their BDR challenges in Datto SIRIS. This solution met their high standards for robustness, scalability, and affordability. Datto SIRIS combines top-notch backup software with custom-built hardware and a nationwide network of data centers, creating a fully integrated backup and disaster recovery solution. The solution is compatible with Macs, Windows, servers, desktops, and NAS devices, and offers extremely fast backups that can occur as frequently as every 15 minutes. One of the standout features of Datto SIRIS is its ability to virtualize the most recent backup and boot it on the network in case of server failure, allowing users to be online in minutes. In the event of a total disaster, the server can be booted in the cloud, and users can be up and running in a matter of hours. Additionally, the solution is packaged to minimize upfront costs, with a monthly fee for the entire solution and no contract, making it an affordable option for SMBs.
Operational Impact
Quantitative Benefit
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