Nintex > Case Studies > Streamlining Sales Reporting and Commission Payments: A Case Study on CorVel Corporation

Streamlining Sales Reporting and Commission Payments: A Case Study on CorVel Corporation

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Technology Category
  • Networks & Connectivity - NFC
Applicable Functions
  • Sales & Marketing
Use Cases
  • Inventory Management
Services
  • System Integration
About The Customer
CorVel Corporation is a publicly-traded company that provides risk management solutions in workers’ compensation, auto insurance, health, and disability management. The company identifies and addresses areas of liability, cost containment, claim review, and other services for its customers. With approximately 4,000 users of its proprietary software solutions, CorVel Corporation has a significant presence in the financial services industry. The company's software development team initially used K2 Software to manage workflows for its customers, but later expanded its use to internal functions.
The Challenge
CorVel Corporation, a publicly-traded company providing risk management solutions, was facing challenges in managing its internal sales functions. The company, with approximately 4,000 users of its proprietary software solutions, was experiencing explosive growth. However, this growth led to the use of a large variety of disparate workflow applications, some of which were competing with each other. This situation was causing inefficiencies and slowing down processes, particularly in the area of commission management. The process of submitting sales reports, getting them reviewed, and gaining approval was time-consuming, leading to delays in commission payments to the sales team.
The Solution
To address these challenges, CorVel Corporation turned to K2 Software to automate its commission management system. Initially, CorVel’s software development team used K2 Software to manage workflows for its customers. However, seeing the software's ability to handle information with precision and speed, the IT staff deployed K2 Software for CorVel’s internal functions. The company now relies on K2 Software for system onboarding, internal equipment ordering, and processes that span across multiple departments. The software's modern system features a contemporary interface that is easier and less cumbersome to use. This has led to a significant reduction in the time required for each of the micro-steps in the commission management process.
Operational Impact
  • The implementation of K2 Software has brought about a noticeable improvement in CorVel Corporation's internal operations. The software's ease-of-use and efficiency have been praised by employees, who can now focus on more important tasks than filing reports and chasing down approvals. The automation of the commission management system has simplified and unified processes, eliminating the need for multiple, competing workflow applications. This has not only streamlined sales reporting but also led to faster commission payments, thereby improving overall employee satisfaction.
Quantitative Benefit
  • Significant reduction in the time required for each of the micro-steps in the commission management process
  • Faster commission payment to the sales team
  • Improved employee productivity due to streamlined sales reporting

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