Bizimply > Case Studies > Streamlining Operations and Reducing Costs: Follow Leisure Group's IoT Transformation

Streamlining Operations and Reducing Costs: Follow Leisure Group's IoT Transformation

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Technology Category
  • Sensors - GPS
Use Cases
  • Personnel Tracking & Monitoring
  • Time Sensitive Networking
About The Customer
Follow Leisure Group is a leading hospitality operator in Northern Ireland, owning several popular eateries including Slim's Healthy Kitchen, Canteen, Output Espresso, and Morning Martha. The company creates brands, communities, and social spaces with a fresh, creative, and innovative approach. They supply, manage, and franchise market-leading brands within the Hospitality and Leisure industry. The company has over 100 employees across nine locations and has been in operation since 2018.
The Challenge
Follow Leisure Group, a multi-venue hospitality operator in Northern Ireland, was grappling with the challenges of managing daily operations across its various brands. The founder, Gary McIldowney, was well aware of the time-consuming tasks involved in running the business, such as creating schedules, reviewing employee time cards, and running payroll. These tasks were being managed using outdated methods like pen and paper, clunky machines, and multiple spreadsheets. Additionally, staff could only check their rota schedules on a printout at work, leading to confusion and clashes due to multiple forms of communication like Whatsapp, email, and phone calls. The company was in dire need of a software solution that could streamline these processes, save time, and reduce costs.
The Solution
Follow Leisure Group chose Bizimply for its ease of use and its ability to consolidate three different processes into one simple dashboard. The goal was to lower labour costs and streamline their outdated processes. After implementing Bizimply, the company immediately started to see the benefits. Bizimply's accuracy and consistency were key advantages. It helped the restaurants and cafes achieve a baseline labour cost across the Group. With granular insight into their data, they were able to better forecast demand and lower costs across multiple locations. The software also improved workforce management across each location, leading to increased productivity and better communication among teams.
Operational Impact
  • The implementation of Bizimply has not only streamlined Follow Leisure Group's operations but also enhanced the overall productivity and communication within the team. Managers across each location are now able to manage their workforce with ease. This has led to a more efficient team that works well together, thereby continuing to provide an excellent level of service that represents each of Follow Leisure's brands. The company has also seen a significant reduction in labour costs across all its locations. Furthermore, the founder, Gary, has been so satisfied with the results that he has referred Bizimply to several of his friends within the industry.
Quantitative Benefit
  • Consolidated three different processes into one simple dashboard
  • Achieved a baseline labour cost across the Group
  • Lowered costs across multiple locations

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