Actian > Case Studies > Streamlining High-Volume Data Acquisition for Insurance Client Onboarding: A Case Study of Hannover Re

Streamlining High-Volume Data Acquisition for Insurance Client Onboarding: A Case Study of Hannover Re

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Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
  • Finance & Insurance
  • Healthcare & Hospitals
Applicable Functions
  • Quality Assurance
Use Cases
  • Usage-Based Insurance
Services
  • System Integration
About The Customer
Hannover Life Reassurance Company of America is the North American life and health reinsurance subsidiary of the Hannover Re Group, one of the largest reinsurance groups in the world. Hannover Re transacts all lines of property, casualty, life, and health reinsurance, has a presence on every continent, and employs more than 3,300 people. Since its founding in 1966, the Hannover Re Group has evolved a network of more than 170 subsidiaries, branches, and representative offices around the world. Hannover Re’s customers sought reinsurance products to cover their own risks in the areas of property, casualty, life, and health insurance.
The Challenge
Hannover Life Reassurance Company of America (Hannover Re) was facing a significant challenge in onboarding new insurance clients due to the high volume and variety of data and file formats. The existing custom-coded solution was unable to efficiently ingest, transform, or normalize all the data for downstream consumption within the firm. This inability to handle the variety and volume of information slowed down data ingestion and transformation, subsequently delaying downstream analysis by other teams at Hannover Re. The company needed a solution that would not only improve data integration and management but also enable teams to access and use the information without the constant intervention of the IT department.
The Solution
Hannover Re adopted Actian DataConnect to build an integration hub that standardizes, automates, and accelerates the process of onboarding customers and capturing their data. Actian DataConnect is an integration solution that enables an organization to quickly and easily design, deploy, and manage integrations on-premises, in the cloud, or in hybrid environments, with no limits on data types or volumes. Working with Actian, Hannover Re created an automated workflow that integrates all the steps required to ingest and transform new customer data files so that they can be loaded into Hannover Re’s SAP system. The solution facilitates everything from source file ingestion and routing to data and metadata analysis, field mapping, transformation, loading into SAP, and notification of the completed process.
Operational Impact
  • The implementation of Actian DataConnect has streamlined the onboarding process, enabling business experts at each of Hannover Re’s offices to onboard new clients quickly and easily. The flexibility of the Actian solution has minimized the need for ongoing IT engagement and empowered users to operate more efficiently and effectively. The solution ensures data quality through validation rules and tracks task execution in a database that ensures process visibility. If any step in the onboarding process fails to pass data and validation checks, Actian DataConnect can automatically restart the step that failed. This has resulted in faster, better decision making and the ability to present customers with new offers and superior options.
Quantitative Benefit
  • Significant reduction in the time required to onboard a new client
  • Decrease in the amount of manual intervention that onboarding previously required
  • Ability to process any source file automatically upon being loaded into a designated repository

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