SweetProcess > Case Studies > Streamlining Business Processes in Home Construction: A Case Study of MonteVista Homes

Streamlining Business Processes in Home Construction: A Case Study of MonteVista Homes

Technology Category

Sensors - Level Sensors

Applicable Industries

Buildings
Cement

Applicable Functions

Product Research & Development
Sales & Marketing

Use Cases

Building Automation & Control
Time Sensitive Networking

Services

System Integration
Training

About The Customer

MonteVista Homes is a second-generation, family-owned home building company based in Oregon. The company offers clients a complete home acquisition experience, from choosing a suitable neighborhood to selecting their preferred design specifications. Prioritizing the comfort and safety of its clients, MonteVista Homes operates on a 250+ Point Proprietary Quality Control Assurance system to maintain high standards in all its projects. The company's home designs are tailored to suit the taste and lifestyle of homebuyers in Oregon. MonteVista Homes offers homebuyers good value for their money with competitive pricing, building homes with high-quality materials and selling them at affordable prices.

The Challenge

MonteVista Homes, a family-owned home building company based in Oregon, was facing a significant challenge in its operations. The construction work, being highly technical, required a collective effort from all workers to achieve set targets. However, there was a disparity in the knowledge base of workers, which hindered uniformity in operations. The company recognized the need for Standard Operating Procedures (SOPs), but their initial attempts at manual documentation did not yield the desired results. The team created SOPs on loose-leaf documents and desk manuals for every position in the organization, but these were not being utilized effectively. The manuals were outdated and difficult to update, leading to inefficiencies in the workflow.

The Solution

The company found a solution in SweetProcess, a software that simplifies and improves workflow. Despite initial doubts about the security of online documentation, MonteVista Homes found that SweetProcess kept their files safe and secure. The software also allowed the company to download their documents at any time, ensuring that their hard work would not be lost. With SweetProcess, MonteVista Homes was able to create and update SOPs with ease. The software also facilitated seamless employee onboarding, drastically reducing the duration of the process. It served as an accessible reference point for employees, enabling them to work with little or no supervision. SweetProcess's customer support was instrumental in guiding the team on how to use videos for training, further streamlining their workflow.

Operational Impact

The implementation of SweetProcess in MonteVista Homes has led to a number of operational improvements. The company has been able to streamline its workflow, leading to increased customer satisfaction. The software has also facilitated a more effective documentation process, with SOPs now being easily created and updated. The employee onboarding process has become less taxing for both the employer and the employee, with the duration of the process being drastically reduced. Furthermore, SweetProcess has served as an accessible reference point for employees, enabling them to work with little or no supervision. This has led to increased productivity and efficiency in all departments of the company. With their operations now in great condition, MonteVista Homes is ready to achieve its next big goal of doubling in size.

Quantitative Benefit