Applicable Industries
- Packaging
- Retail
Use Cases
- Intelligent Packaging
- Inventory Management
About The Customer
ISDIN is an international laboratory specializing in innovative solutions for major dermatological needs and pathologies. The company is a major player in the Spanish dermatological market and operates in over 40 countries, primarily across Asia, Europe, Latin America and South Africa. Based in Barcelona, Spain, ISDIN reported a turnover from international activities of more than 200M EUR in 2018. The company employs more than 900 people and operates in the cosmetic and pharmaceutical sector. ISDIN purchased DALIM SOFTWARE products for packaging artwork lifecycle management and Digital Asset Management (DAM).
The Challenge
ISDIN, an international cosmetics and dermatology retail brand, was facing a challenge in streamlining their packaging artwork review and lifecycle management. With a wide product range extending throughout many countries around the world, ISDIN needed an integrated platform to streamline its text and artwork management review. The review process involved many areas in its company, such as marketing, QA, its technical office and regulatory department. Reviews also involved their external partners, such as printers, packaging suppliers and third-party manufacturers. The increasing workload due to market success necessitated a solution that could provide real-time updates on the status of each project, including details such as pending approvals.
The Solution
ISDIN adopted DALIM ES (Enterprise Solution) to accelerate their artwork approval process. The decision to select DALIM ES was influenced by recommendations from other colleagues in the cosmetic industry and the comprehensive solution it offered for a company with the size and complexity of ISDIN. DALIM ES provided an easy-to-understand platform for both the user and administrator to track the exact status of every piece of art. The software also included a comparison tool for images, allowing the company to check between different versions of artwork and text, a process that had previously been very time-consuming. Additionally, the software was easy to customize, allowing the administrator to tailor both the user environment and workflow as needed over time.
Operational Impact
Quantitative Benefit
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