Bubble Group > Case Studies > Streamlining Administrative Tasks with My Virtual Assistant: An IoT Case Study

Streamlining Administrative Tasks with My Virtual Assistant: An IoT Case Study

Technology Category

Infrastructure as a Service (IaaS) - Virtual Private Cloud
Wearables - Virtual Reality Glasses, Headsets & Controllers

Applicable Industries

Buildings
Cement

Applicable Functions

Sales & Marketing

Use Cases

Building Automation & Control
Time Sensitive Networking

About The Customer

The customers of My Virtual Assistant are both individuals and corporate users who need help managing their administrative tasks online. These tasks can range from business invoicing, travel arrangements, to expense management. The users can set up their preferences to make booking and completing tasks as easy as possible. For example, they can set up airline preferences for travel arrangements. The users can easily submit tasks for their assistant to complete via the app or WhatsApp. The customers appreciate the service, finding it incredibly useful, and have given positive feedback on how the user-assistant relationship is handled.

The Challenge

The challenge was to create a platform that could help individuals and corporate users manage their administrative tasks online. The co-founders of My Virtual Assistant, Wes Thomson and Lindsay Thomson, aimed to build a personal assistant app that could handle various tasks, profiles, memberships, track costs, and preferences for their assistants. The goal was to increase efficiency by allowing the team to focus on the app's users without compromising features like user interface. The challenge also included making the virtual assistant service accessible to any person or company in any country, at a reasonable cost.

The Solution

The solution was the creation of the My Virtual Assistant app. For a low monthly fee, users can have access to a dedicated personal assistant. Through the app, users can create a profile, set up, and manage their monthly subscription, and have instant access to their personal assistant. They can also create business and individual tasks through the app, which their personal assistant receives and completes. The app provides a portal where users can see the full overview of the task status and edit the tasks. The standard pricing for a My Virtual Assistant membership is $39 per month, which includes access to a dedicated personal assistant and 15 credits, equivalent to 2 hours and 15 minutes of the assistant's time. Users can buy additional credits at any time through the app if they need more assistance.

Operational Impact

The operational results have been overwhelmingly positive. The My Virtual Assistant team spent a lot of energy and resources on market research and the need for this service, but they did not expect the positive reaction and user feedback they received since the launch of the app. Users find the service incredibly useful, and the feedback regarding how the user-assistant relationship is handled has been great. The team is continuously improving the user portal and employing additional Bubble features to do so. They are currently focusing on integrating various other popular apps that the users use, such as Calendly and Setmore, to create a seamless environment that can run successful personal and business lives.

Quantitative Benefit

The standard pricing for a My Virtual Assistant membership is $39 per month, making it affordable for a wide range of users.
The monthly subscription provides 15 credits, equivalent to 2 hours and 15 minutes of the assistant's time.
Users can buy additional credits at any time through the app if they need more assistance.