Steelcase Case Study
Company Size
1,000+
Region
- America
- Asia
- Europe
- Middle East
Country
- United States
Product
- Skyhigh for Office 365
- Skyhigh for Shadow IT
- OneLogin for Identity Management
Tech Stack
- Cloud Services
- Identity Management
- Data Loss Prevention
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries
- Consumer Goods
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- Data Science Services
About The Customer
Steelcase is the world’s largest office furniture manufacturer with over 80 locations and 11,000 employees worldwide, including facilities in Europe, the Middle East and Asia. As a Fortune 1000 organization, maintaining an open, collaborative environment is key to getting work done at Steelcase. The company has adopted cloud services to create a productive digital environment by increasing collaboration and providing anytime access to information on any device. However, this has also put sensitive company information at risk of unauthorized access. The company's headquarters are located in Grand Rapids, MI and it operates in the consumer goods industry. The company has an annual revenue of $3.06 Billion.
The Challenge
Steelcase, a Fortune 1000 organization with 6,500 remote access workers across the globe, was facing challenges due to the rapid adoption of cloud services. This led to multiple accounts, passwords, and login procedures, which increased the risk of unauthorized access to sensitive company information. The growth of shadow cloud services, unmanaged by the IT department, also posed a significant risk. The company wanted to enable cloud services like Office 365 while ensuring sensitive data is protected. Two years prior, the Steelcase Board of Directors’ Audit Committee had expressed concern over the vast amount of cloud applications and services in use at the company and requested an audit, which required finding, vetting and approval of all cloud services.
The Solution
To tackle the challenges, Steelcase decided to bring in Skyhigh Networks to assess the cloud usage and provide the granular visibility needed to perform the audit. After deploying Skyhigh in their environment, they discovered 3,500 cloud services in use within the company, with only a handful of them sanctioned by IT. Using Skyhigh’s Cloud Registry, they were able to quickly identify the risk associated with each service and enforce governance policies. They also used Skyhigh’s just-in-time coaching tools to start an open dialogue with their users and gain acceptance of the new cloud governance policies. For identity management, Steelcase chose OneLogin to quickly and securely unify their four Active Directories for employees in the U.S., EMEA and APAC, as well as for their external users, and provide secure login authentication for their cloud services. When Steelcase rolled out Office 365 across the organization, they added Skyhigh for Office 365 via API integration and leveraged OneLogin’s Identity and Access Management (IAM) capabilities as additional layers of control over Office 365.
Operational Impact
Quantitative Benefit
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