Company Size
1,000+
Region
- America
Country
- United States
Product
- WebFOCUS
- iWay Software
- Information Builders Consulting
Tech Stack
- Microsoft SQL Server 2000
- Microsoft Access
- Web-based reporting environment
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The California Department of Health Services (DHS), with over 5,000 employees, is one of the largest departments in the state’s government. The department is responsible for administering a variety of programs that keep residents safe and healthy. These programs are related to issues such as AIDS, drinking water quality, food and drug inspections, and other programs that keep Californians healthy and safe. Program managers need to complete those missions, and they must make decisions about how to spend state budgets at every step along the way.
The Challenge
The California Department of Health Services (DHS) was facing a challenge in making it easier for program managers to stay on budget by accelerating access to critical financial data. The department was using a variety of software applications to help managers stay on budget. However, the speed at which users could get the information they needed and react was not satisfactory. The department was using the California State Accounting and Reporting System (CALSTARS) – a mainframe accounting system developed in the early 1980s. CALSTARS is a powerful and comprehensive system, but its limited reporting functionality made it difficult for budget managers to obtain specific information when they needed it most. The department wanted to enhance its support services to keep up with the growth of the state.
The Solution
The California DHS deployed Information Builders technology to deliver a real-time view of financial data directly to the desktops of more than 5,000 DHS employees. The Web-based solution includes an expenditure forecast reporting system that allows program managers to project end-of-fiscal-year balances so they can avoid overspending. They used iWay technology to create several ETL processes for accessing VSAM, Adabas, and sequential flat files, transforming it into the correct format, and loading it into a Microsoft SQL Server 2000 database structured for reporting. The development team also created two WebFOCUS applications to report against the data: the CALSTARS Online Reporting Environment (CORE) and the Expenditure Forecast Reporting System (EFR).
Operational Impact
Quantitative Benefit
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