State Agencies Improve Processes and Share Information in Real Time
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- ARIS Business Process Analysis Platform
- webMethods Integration Platform
- webMethods Business Process Management Platform
Tech Stack
- Data Sharing Services (DSS)
- ARIS Architect
- webMethods BPMS
- MashZone
- CentraSite
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Connectivity Platforms
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Logistics & Transportation
- Procurement
- Quality Assurance
Use Cases
- Fraud Detection
- Inventory Management
- Process Control & Optimization
- Supply Chain Visibility
- Track & Trace of Assets
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- Software Design & Engineering Services
- System Integration
About The Customer
The Georgia Technology Authority (GTA) is an organization that manages the delivery of IT infrastructure services to 85 executive branch agencies and managed network services to 1,400 state and local government entities in the U.S. The authority’s strategic vision is to create a transparent, integrated enterprise where technology decisions are made with the citizen in mind. Its mission is to connect Georgians to their government. GTA's main objective is to introduce new technology to state agencies to improve business processes and expand data-sharing opportunities.
The Challenge
The Georgia Technology Authority (GTA) was faced with the challenge of improving the availability of data between federal, state, county, and local agencies as well as external partners. They needed to ensure easy interoperability between systems and applications while meeting local, state, and federal reporting and compliance requirements. The agencies were previously limited by point-to-point, hardcoded integrations, siloed systems, and manual processes that were paper-based and slow. This made it difficult for them to share information securely in real time and streamline their services to better meet citizen needs.
The Solution
GTA used Software AG technology as a key component for the State IT Roadmap. They implemented the ARIS Business Process Analysis Platform, webMethods Integration Platform, and webMethods Business Process Management Platform. webMethods became the standard platform for application integration, allowing agencies to share information securely in real time. ARIS and webMethods were used to model, automate, and optimize business processes. The Data Sharing Services (DSS) architecture based on webMethods served as a common point of integration among city, county, and circuit agencies to state and federal entities. This allowed for easier and faster information sharing and reduced complexity for inter- and intra-agency integration.
Operational Impact
Quantitative Benefit
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