Case Studies > SPS Commerce Leverages MicroStrategy for Enhanced Retail Analytics

SPS Commerce Leverages MicroStrategy for Enhanced Retail Analytics

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • MicroStrategy
  • Visual Insight
  • SPS Performance Analytics Application
  • SPS Collaboration Analytics Application
Tech Stack
  • Automation Capabilities
  • Data Streams
  • Analytics
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Revenue Growth
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Inventory Management Systems
Applicable Industries
  • Retail
  • E-Commerce
Applicable Functions
  • Sales & Marketing
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
Services
  • Data Science Services
  • System Integration
About The Customer
SPS Commerce is a leading provider of cloud-based supply chain management solutions, specializing in retail analytics. The company serves a wide range of clients, including wholesalers, online retailers, and direct-to-consumer organizations. SPS Commerce is known for its robust analytics applications that help suppliers and retailers optimize their inventory levels, improve sales forecasts, and enhance overall supply chain efficiency. With a strong reputation in the retail industry, SPS Commerce leverages advanced technologies to provide actionable insights and streamline operations for its clients.
The Challenge
SPS Commerce faced the challenge of efficiently onboarding new clients and providing them with access to new capabilities and data streams. Additionally, they needed to enable their customers to create and share content securely. The company also aimed to help suppliers analyze demand data across a network of retailers to deliver accurate forecasts and react quickly to market changes. Another challenge was to streamline the planning process between retailers and suppliers to avoid inventory overages or stock outs.
The Solution
SPS Commerce selected MicroStrategy for its strong reputation in the retail industry and its robust automation capabilities. The company uses MicroStrategy to quickly onboard new clients and provide access to new capabilities and data streams. They have also made extensive use of Visual Insight to deploy their own content and enable their customers to create and share content securely. SPS Commerce's Performance Analytics application allows suppliers to analyze demand data across a network of retailers, including wholesale, online, and direct-to-consumer organizations. This helps in delivering accurate forecasts and reacting quickly to market changes. The Collaboration Analytics application streamlines the planning process between retailers and suppliers by providing a singular view of sales and inventory data, helping to avoid inventory overages or stock outs.
Operational Impact
  • SPS Commerce's Performance Analytics application enables suppliers to analyze demand data across a network of retailers, helping them deliver accurate forecasts and react quickly to market changes.
  • The Collaboration Analytics application streamlines the planning process between retailers and suppliers, providing a singular view of sales and inventory data.
  • Retailers can easily view sales and inventory information across their suppliers, allowing them to take proactive steps to avoid inventory overages or stock outs.
  • Suppliers can make recommendations for future orders and stock levels, ensuring that inventory levels and assortments are appropriate for each store.
  • The use of MicroStrategy's automation capabilities has enabled SPS Commerce to quickly onboard new clients and provide access to new capabilities and data streams.

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