Spotlight: Shoreline Metro
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Ecolane DRT scheduling and dispatching software
- Ecolane Touch Screen MDT software
- Advanced Ecolane Reporting System
Tech Stack
- Scheduling Software
- Dispatching Software
- Reporting Tools
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Environmental Impact Reduction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Transportation
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Predictive Maintenance
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Shoreline Metro is a public transportation service provider that operates in the United States. They are responsible for providing reliable and efficient transportation services to the community, ensuring that residents have access to safe and convenient travel options. With a large fleet of vehicles and a significant number of daily riders, Shoreline Metro plays a crucial role in the local transportation infrastructure. Their services are essential for reducing traffic congestion, lowering emissions, and providing an affordable means of transportation for the public. As a large organization with over 1,000 employees, Shoreline Metro is committed to continuous improvement and innovation in their operations to better serve their community.
The Challenge
Shoreline Metro faced several challenges that needed addressing to improve their operational efficiency and environmental impact. Firstly, they needed to gain additional control over revenue hours to optimize their service delivery. Increasing hourly ridership was another critical goal, as it would enhance the overall efficiency and effectiveness of their transportation services. Additionally, Shoreline Metro aimed to reduce their carbon footprint, which required a significant reduction in vehicle usage and emissions. Another challenge was their reliance on maintaining a high vehicle inventory, which was not cost-effective and added to their operational complexities. Lastly, they needed to streamline their data management processes to ensure accurate and timely reporting, which was essential for making informed decisions and improving service quality.
The Solution
To address these challenges, Shoreline Metro implemented several advanced solutions. They adopted the Ecolane DRT scheduling and dispatching software, which provided them with enhanced control over their scheduling and dispatching processes. This software allowed them to optimize their routes and schedules, ensuring that they could meet their service goals more efficiently. Additionally, they implemented the Ecolane Touch Screen MDT software, which improved the communication and coordination between drivers and dispatchers. This technology enabled real-time updates and streamlined the overall operation. Furthermore, Shoreline Metro utilized the Advanced Ecolane Reporting System along with an Ad-hoc reporting tool. These tools provided them with detailed and customizable reports, allowing for better data management and decision-making. The reporting system significantly reduced the time required for generating reports, enabling quicker responses to operational needs and improving overall efficiency.
Operational Impact
Quantitative Benefit
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