Radware > Case Studies > South African ISP Delivers Reliable & Secure Business Quality Email Service with Radware’s Solutions

South African ISP Delivers Reliable & Secure Business Quality Email Service with Radware’s Solutions

Company Size

1,000+

Region

Africa

Country

South Africa

Product

Radware’s WSD
Content Inspection Director (CID)
DefensePro
CertainT 100 Application Accelerator

Tech Stack

Load Balancing
Intrusion Prevention
Denial of Service Protection
Anti-virus Scanning
URL Filtering

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Productivity Improvements

Technology Category

Application Infrastructure & Middleware - API Integration & Management
Cybersecurity & Privacy - Network Security

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Services

System Integration
Testing & Certification

About The Customer

MWEB, South Africa’s leading provider of Internet services, has pioneered service developments in the local industry since its launch in 1997. From the time of its inception, MWEB has delivered premium, reliable Internet products and services to South Africa’s consumers and leading businesses. In addition to providing a professional, quality service, MWEB focuses on making the Internet easy for its customers, which include approximately 250,000 residential, small business, and corporate clients. MWEB Business is the business division of MWEB and provides a comprehensive suite of Internet solutions, application services, content services, Web development, e-commerce and e-procurement as well as consultancy to businesses. MWEB Business is dedicated to helping its clients leverage the power of the Internet by providing comprehensive solutions to all their Internet needs. MWEB Business helps create greater profitability for its customers through streamlined business processes, improved efficiencies and cost-saving mechanisms. It has e-commerce enabled more than 220 businesses and provided Internet services to more than 50,000 business clients including Pick’n Pay, Makro, Netflorist, Incredible Connection, The Pro Shop and many more.

The Challenge

MWEB Business, a division of MWEB, a leading ISP in South Africa, was faced with the challenge of running an efficient network for secure email that guarantees dependable, effective and scalable IT infrastructure. Among the solutions MWEB Business offers to its customers, the email service is the most challenging and complex. MWEB offers three email services to its business customers: Business Mail, for smaller businesses requiring multiple mailboxes branded with the company name; Mail Spooling, for businesses requiring a large number of mailboxes allowing for all e-mails to be collected on the MWEB server, downloaded all at once and distributed to all employees in the business; and Courier List Service, enabling sending of e-mails to multiple recipients at once via an easy-to-use Web based interface allowing customers full management of their email lists, recipient information, message content and mail batches. In order to provide its business customers with these mail services, MWEB has to offer 24/7 reliable, fast service with no delays, no spamming and secure mail without viruses. MWEB had to design a powerful, intricate network, with a physical and logical layout that could undertake these email tasks. Easy and high-speed network flow between servers was imperative. At the same time, it had to ensure that the network was simple to use and administer and scalable for future upgrades to accommodate its growing customer base while still maintaining quality service.

The Solution

MWEB Business’ IT team, with the help of Radware, set about designing and creating a network configuration that would be simple to deploy, efficient, scalable and easily maintained - having its cluster servers centrally administrated. It was vital that the network solution incorporate load balancing, redundancy, high availability and fault-tolerance. Failed connectivity, slow delivery due to bottlenecks and server downtime were not an option for their business customers. MWEB looked at Radware’s security, application and connectivity infrastructure hardware devices to fulfill their stringent network requirements, and with the help of XON Systems, a certified Radware reseller, installed the following Radware products on its network: Radware WSD, Radware’s Content Inspection Director (CID), and Radware’s DefensePro. These solutions ensured full availability, optimized operation and complete security of the server farms, and guaranteed reliability and high performance across the network. By managing all network traffic at Gigabit speeds, these solutions attained the maximum utilization of the servers for full service redundancy, economical operation and seamless scaling of applications.

Operational Impact

MWEB Business successfully provides service around the clock, with no downtime, processing over 50 Gigabytes of email every day.
Radware’s solutions have played a major part in making the network robust, reliable, fast and secure.
With this easily scalable and upgradeable network, MWEB Business is primed to increase its business with new customers and services.

Quantitative Benefit