Everstream Analytics > Case Studies > SOS Children's Villages Enhances Disaster Response with IoT

SOS Children's Villages Enhances Disaster Response with IoT

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Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
  • Sensors - GPS
Applicable Industries
  • Cities & Municipalities
  • Utilities
Use Cases
  • Inventory Management
  • Personnel Tracking & Monitoring
About The Customer
SOS Children's Villages is a global non-governmental organization that has been working since 1949 to safeguard children and protect their rights in some of the world's most challenging places. The organization provides care, education, and health services to hundreds of thousands of vulnerable children and their families in and around the SOS Children's Villages every year. The organization operates in 137 countries, many of which are in the world's least stable and most vulnerable regions. The organization has a permanent Global Emergency Response (GER) Team based in Austria, tasked with monitoring emerging risks and delivering appropriate support and resources.
The Challenge
SOS Children's Villages, a global organization working to safeguard children and protect their rights in some of the world's most challenging places, faced a significant challenge in ensuring the safety and security of its sites in 137 countries. Many of these locations are in the world's least stable and most vulnerable regions, often affected by natural and manmade disasters. The organization has a permanent Global Emergency Response (GER) Team, based in Austria, whose role is to monitor emerging risks, from severe weather events to political unrest, and deliver the appropriate support and resources to ensure the safety of its staff and beneficiaries on the ground. To accomplish its goals, the GER team needed access to timely, accurate, and detailed information.
The Solution
In 2016, SOS Children's Villages introduced a new online platform, Everstream Analytics, to support its risk management and response efforts. The platform provides a geographical model encompassing every program site in the SOS Children's Villages complex network, providing the GER Team with a graphical view of each location along with the location of critical infrastructure. The model also acts as a central repository for risk-related information, including historical natural catastrophe data and reports provided by the organization's local and regional staff. Everstream Risk Assessment combines data from multiple public and proprietary sources to provide an overview of more than 35 different risk categories, helping the NGO with its contingency planning and strategic risk management efforts. The platform's Risk Monitoring service tracks traditional and social media, along with multiple other data sources, and alerts national and regional offices and the GER Team to events in relevant locations.
Operational Impact
  • The implementation of Everstream Analytics has significantly improved SOS Children's Villages' risk management and response efforts. The platform's graphical interface, combined with the integration of satellite imagery, provides a clear and detailed view of the situation on the ground, making it easier to interpret than text-based situation reports. The platform's alert system ensures that decision-makers at all levels of the organization receive the same information simultaneously, enabling a faster and more coordinated response. The manual incident function also allows local managers to communicate situational updates and needs instantaneously. Overall, the use of Everstream Analytics has increased the organization's reaction speed to disasters and emergencies, allowing for faster response coordination on a global level.
Quantitative Benefit
  • Everstream Analytics provides site-specific data on exposure to more than 35 different risk categories.
  • The platform delivers near real-time alerts on events and incidents with the potential to affect operating locations.
  • Everstream Analytics' solution was confirmed during the April 2017 attack on two Coptic churches in Egypt, where the GER team received the Everstream alert just minutes after the event occurred.

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