Case Studies > Solutions from Manhattan Associates help Ewing Irrigation flourish

Solutions from Manhattan Associates help Ewing Irrigation flourish

Company Size
1,000+
Region
  • America
Country
  • United States
Product
  • Manhattan Replenishment
  • Manhattan Warehouse Management
  • IBM System 3
  • IBM AS-400
Tech Stack
  • RF Scanning Devices
  • IBM i
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Inventory Management Systems
  • Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
  • Construction & Infrastructure
  • Retail
Applicable Functions
  • Logistics & Transportation
  • Warehouse & Inventory Management
Use Cases
  • Inventory Management
  • Supply Chain Visibility
  • Warehouse Automation
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Ewing Irrigation Products is a privately-owned family business headquartered in Phoenix, Arizona. The company is one of the largest wholesale providers of professional quality landscape and irrigation materials in the United States. Ewing prides itself on being a leading authority on water-conserving products, trends, and best practices. The company has a rich history dating back to 1922 and has been passed down through three generations of the Ewing/York family. Ewing operates seven distribution centers nationwide, each approximately 200,000 square feet, and 195 storefront locations. The company has a strong focus on technology and innovation, having employed computer systems and software to automate processes since the late 1960s.
The Challenge
Ewing Irrigation needed a robust warehouse management system to handle its expanding inventory and improve overall company performance. The company aimed to enhance employee satisfaction, effectiveness, and customer experience at its storefront locations. Additionally, Ewing faced challenges due to fluctuating demand influenced by construction industry trends and varying rainfall conditions, which impacted their pricing and inventory needs.
The Solution
Ewing Irrigation upgraded its Warehouse Management and Replenishment systems with solutions from Manhattan Associates. The company thoroughly investigated four different Warehouse Management solutions over a two-year period before selecting Manhattan Associates. The Manhattan Replenishment solution allowed Ewing to manage and predict inventory needs more efficiently. The partnership with Manhattan Associates was based on shared core values, a commitment to continuous innovation, and a strategic, long-term approach to business operations. The implementation of Manhattan's Warehouse Management and Replenishment systems helped Ewing optimize inventory, reduce labor costs, and improve overall supply chain management.
Operational Impact
  • Ewing experienced a 50% increase in throughput and reduced its operational days from six to five, resulting in a 15% reduction in labor hours.
  • The company achieved a 98% fill rate, representing an 18% increase.
  • Error rates and overtime labor expenses were virtually eliminated.
  • Ewing's distribution centers, which were previously running at 100% capacity, are now operating at around 60%, allowing for maintenance and other projects.
  • The partnership with Manhattan Associates has positioned Ewing to manage any inventory issues effectively and maintain a competitive edge in the industry.
Quantitative Benefit
  • Inventory accuracy improved by 100%.
  • Fill rate increased to 95%.
  • Operational days reduced from six to five, resulting in a 15% reduction in labor hours.
  • Throughput increased by 50%.
  • Fill rate increased to 98%, representing an 18% increase.

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