IBM > Case Studies > SoftLayer hybrid infrastructure launches new municipal offerings and cuts costs by 35 percent

SoftLayer hybrid infrastructure launches new municipal offerings and cuts costs by 35 percent

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Customer Company Size
Mid-size Company
Region
  • Europe
Country
  • Germany
Product
  • SoftLayer
  • Gateway for Databases software
Tech Stack
  • Cloud-based hosting
  • Virtual private network (VPN) technology
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
Technology Category
  • Infrastructure as a Service (IaaS) - Hybrid Cloud
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
  • Cities & Municipalities
Applicable Functions
  • Business Operation
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
Telecomputer GmbH is a company founded in 1977 and headquartered in Frechen, Germany. It offers IT administration and specialized software solutions to local and regional government bodies. The company maintains branch offices in Berlin and Dresden to serve municipalities throughout Germany. In working with German municipalities, Telecomputer noted that many organizations had limited IT staff and resources. Identifying a promising business opportunity, the company wanted to migrate its municipal management offerings to a cloud-based hosting environment that would reduce the IT management burden for its customers.
The Challenge
Telecomputer GmbH identified a business opportunity in the form of a cloud-based delivery model that would reduce the IT management burden for its municipal customers. However, the company needed a trusted IT solution provider offering high-performance cloud technology and data center presence in Germany. The company also needed to comply with German regulations for data management and security.
The Solution
Telecomputer teamed with IBM to develop a hybrid cloud hosting model for its municipal management tool suite. The company provisioned SoftLayer virtual servers in the SoftLayer Frankfurt data center to host its application workloads, connecting the public cloud infrastructure to private customer database environments with virtual private network (VPN) technology. To help safeguard communication between the public and private environments, Telecomputer implemented Gateway for Databases software from IBM Business Partner eperi GmbH. With the SoftLayer environment, Telecomputer successfully launched vehicle registration and driver’s license registration software as a service (SaaS) offerings and plans to introduce additional service-based products.
Operational Impact
  • By migrating its municipal management offerings to a SoftLayer cloud environment, Telecomputer reduced hosting and delivery costs.
  • The company delivers its new SaaS offerings in compliance with German regulations for data management and security.
  • Telecomputer greatly appreciates the overall flexibility of the SoftLayer technology, which improves its own agility in keeping pace with growth and changing demands.
Quantitative Benefit
  • Reduced hosting and delivery costs by 35 percent.

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