Social Security Accountants Unlock Data Insights with Altair
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Cities & Municipalities
- Education
Use Cases
- Inventory Management
- Tamper Detection
Services
- System Integration
About The Customer
CNAF (Caisse Nationale d’Allocations Familiales) is a large, public sector agency based in Le Mans, France, with more than 100 locations. It serves as France’s Social Security Department, distributing family allowance funds to more than 10 million beneficiaries each year. CNAF helps families in need throughout France by considering a number of factors including child welfare, housing, and education to calculate the benefits it can allocate to each family. The fund allocation and distribution process is handled by CNAF’s Department of Workflows and Document Management.
The Challenge
CNAF (Caisse Nationale d’Allocations Familiales), a large public sector agency in France, was facing a significant challenge in handling its family benefit data. The data was only available in various text formats and lists, making the extraction of insights extremely labor-intensive. The fund allocation and distribution process was managed by CNAF’s Department of Workflows and Document Management, led by Jean-Michel Omont, Archive System Manager. Until 2006, the organization had always dealt with its massive amounts of family benefit data manually. The information had never been consolidated and extracting any insights from it was extremely labor-intensive. As reports became accessible from computers in text formats, the system improved somewhat, but users were still unable to access the reports in Excel directly. In 2008, CNAF wanted to better understand their local IT needs and how they could expedite their data processing since they were handling thousands of files every day.
The Solution
In 2009, Jean-Michel Omont chose a single Monarch license from Altair for the entire CNAF organization instead of multiple desktop solutions. In addition, the Monarch Server became available on request to automate manual processes done with Monarch Desktop. Today, all 102 local agencies have adopted the solution based on the results seen by the pioneering CAF offices. Each night, Monarch runs more than 195 automated processes on up to 8,000 files and governs them in a secure, centralized Document Management System in Excel format. That’s about four gigabytes of data per night. Relevant files are then automatically processed and distributed to users via Monarch Server in a local DMS, and about 450 accountants connect to those files via a URL. Using a search form, they can extract all the information relevant to their professional needs, making them much more efficient than before.
Operational Impact
Quantitative Benefit
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