SmaRT Ride: The Largest Microtransit Service in North America
Company Size
1,000+
Region
- America
Country
- United States
Product
- SmaRT Ride App
- Via Microtransit Technology
- RydeFreeRT Sticker or Pass
Tech Stack
- iOS
- Android
- Microtransit Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
- Networks & Connectivity - Cellular
Applicable Industries
- Cities & Municipalities
- Transportation
Applicable Functions
- Business Operation
- Logistics & Transportation
Use Cases
- Fleet Management
- Public Transportation Management
- Remote Asset Management
- Smart City Operations
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
The Sacramento Regional Transit District (SacRT) is a public transportation service provider in Sacramento, California. SacRT operates bus, light rail, and microtransit services to serve the commuting and travel needs of Sacramento residents. The organization aims to provide efficient, reliable, and accessible public transportation options to enhance the quality of life for the community. SacRT has a strong focus on innovation and sustainability, continually seeking to improve and expand its services to meet the evolving needs of its riders. With the launch of the SmaRT Ride Microtransit Service, SacRT has positioned itself as a leader in on-demand public transportation, offering flexible and convenient travel options for a diverse range of passengers, including commuters, residents, visitors, seniors, and students.
The Challenge
In January 2020, the Sacramento Regional Transit District (SacRT) partnered with Via to re-launch and expand their SmaRT Ride Microtransit Service, an on-demand transit service for Sacramento residents. The Sacramento Transportation Authority (STA) awarded SacRT a $12 million grant to help expand microtransit to communities throughout the region. SmaRT Ride was previously powered by Transloc across two zones. With nine zones, SmaRT Ride is now the largest microtransit system in the United States.
The Solution
Via and SacRT launched an expanded service — growing the service from two zones to nine — using Via’s microtransit technology and significantly increasing access to SmaRT Ride across the Sacramento metropolitan area. The fleet includes 43 shuttle buses, equipped to accommodate people with disabilities. Riders can book a ride through the SmaRT Ride app (iOS and Android) or by phone. The cost to ride is only $2.50 per trip, $1.25 for those eligible for discount fare (seniors and persons with disabilities) or free for youth with the RydeFreeRT sticker or pass. Riders can also use their SacRT monthly pass. Groups of five or more are free; all riders must travel in a group of five or more from the same pick-up location to the same destination. With Via, SacRT provides residents an unparalleled level of access to more convenient and comfortable public transportation, with SmaRT Ride also acting as a link to existing transit hubs. SmaRT Ride provides curb-to-curb service in two zones and corner-to-corner service in six zones.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Turning A Stadium Into A Smart Building
Honeywell created what it called the “intelligent system” for the National Stadium in Beijing, China, turning the venue for the opening and closing events at the 2008 Summer Olympics into a “smart building.” Designed by highly controversial artist Ai Weiwei, the “Bird’s Nest” remains one of the most impressive feats of stadium architecture in the world. The 250,000 square meter structure housed more than 100,000 athletes and spectators at a time. To accommodate such capacity, China turned to Honeywell’s EBI Integrated Building Management System to create an integrated “intelligent system” for improved building security, safety and energy efficiency.
Case Study
Smart Street Light Network (Copenhagen)
Key stakeholders are taking a comprehensive approach to rethinking smart city innovation. City leaders have collaborated through partnerships involving government, research institutions and solution providers. The Copenhagen Solutions Lab is one of the leading organizations at the forefront of this movement. By bringing together manufacturers with municipal buyers, the Copenhagen Solutions Lab has catalyzed the development and deployment of next-generation smart city innovations. Copenhagen is leveraging this unique approach to accelerate the implementation of smart city solutions. One of the primary focus areas is LED street lighting.
Case Study
Airport SCADA Systems Improve Service Levels
Modern airports are one of the busiest environments on Earth and rely on process automation equipment to ensure service operators achieve their KPIs. Increasingly airport SCADA systems are being used to control all aspects of the operation and associated facilities. This is because unplanned system downtime can cost dearly, both in terms of reduced revenues and the associated loss of customer satisfaction due to inevitable travel inconvenience and disruption.
Case Study
IoT-based Fleet Intelligence Innovation
Speed to market is precious for DRVR, a rapidly growing start-up company. With a business model dependent on reliable mobile data, managers were spending their lives trying to negotiate data roaming deals with mobile network operators in different countries. And, even then, service quality was a constant concern.
Case Study
Buoy Status Monitoring with LoRa
The Netherlands are well-known for their inland waterways, canals, sluices and of course port activities. The Dutch Ministry of Infrastructure indicates that there are thousands of buoys and fixed items in and near water environments that would profit from IoT monitoring. One of the problems with buoys for example, is that they get hit by ships and the anchor cable breaks. Without connectivity, it takes quite some time to find out that something has happened with that buoy. Not to mention the costs of renting a boat to go to the buoy to fix it. Another important issue, is that there is no real-time monitoring of the buoys at this moment. Only by physically visiting the object on the water, one gains insight in its status.