Small Dealer, Long Reach
Company Size
11-200
Region
- America
Country
- United States
Product
- GoldStar GPS
Tech Stack
- GPS technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Sensors - GPS
Applicable Industries
- Automotive
Applicable Functions
- Sales & Marketing
Use Cases
- Track & Trace of Assets
Services
- System Integration
About The Customer
Double H Auto Exchange is a small car dealership located in Queen Creek, Arizona, less than an hour’s drive from Phoenix. The dealership, which has been in business since 1999, sells about 19 units per month, mostly through buy here pay here (BHPH) financing. The dealership is run by Jared Halsted, who has been in the car business since 1999 and opened the doors at Double H in 2014. In addition to running the dealership, Jared also sits on the board of directors for the Arizona Independent Auto Dealers Association (AIADA), a constituency consisting of approximately 5,400 used car dealers.
The Challenge
Double H Auto Exchange, a small car dealership in Queen Creek, Arizona, has been in business since 1999. The dealership sells about 19 units per month, mostly through buy here pay here (BHPH) financing. From the very beginning, the dealership has placed GPS devices on its cars, following the advice of a board member of the Arizona Independent Auto Dealers Association (AIADA). The board member recommended GoldStar, a leading GPS provider in the used car industry. Despite this, the dealership faced challenges as it grew and took on more risk, leading to an increase in repossessions.
The Solution
GoldStar's GPS technology has helped Double H Auto Exchange enhance payment collections, curb late payments and defaults, minimize impound storage fees and reconditioning costs, and uncover new profit streams. The dealership started with an order of 10 GoldStar GPS devices and has since expanded to tracking anywhere from 100 to 120 vehicles in its portfolio at any given time. The GPS technology allows the dealership to easily locate and repossess vehicles when necessary, ensuring that it never loses a car.
Operational Impact
Quantitative Benefit
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