Sketch-to-Scale Experience for RATIO
Customer Company Size
SME
Region
- Asia
Country
- China
Product
- RATIO
Tech Stack
- Artificial Intelligence
- Mobile Application
- Robotic Arm Programming
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Innovation Output
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Retail
- Food & Beverage
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Retail Store Automation
- Machine to Machine Payments
Services
- Software Design & Engineering Services
- System Integration
About The Customer
ROSS DIGITAL is a company that focuses on creating innovative solutions using digital technology. One of their projects, RATIO, is an automated barista that serves a range of beverages throughout the day and night. The concept of RATIO is to provide a versatile service, functioning as a coffee shop in the morning and converting into a cocktail bar at night. Customers can place their orders via an app by scanning a QR code. The app has a memory function that allows customers to customize their beverage preferences for repeat orders. Once an order is placed, a robotic arm powered by artificial intelligence prepares the beverage.
The Challenge
ROSS DIGITAL had a concept of an automated barista, RATIO, which could serve a range of beverages throughout the day and night. The idea was to have a system where customers could place orders via an app by scanning a QR code, and a robotic arm would prepare the beverage. The challenge was to bring this concept to life, from sketch to a ready-to-market product. The project required mechanical design, software logic and IPC coding, PLC, robotic arm programming, safety features positioning, electric circuitry, water and air management, supply chain setup for parts fabrication, full assembly integration, and stress tests.
The Solution
ROSS DIGITAL partnered with a team to develop and formalize bills of materials, specifications, and detailed documentation for the RATIO project. The team provided mechanical design, software logic and IPC coding, PLC, robotic arm programming, safety features positioning, electric circuitry, water and air management, supply chain setup for parts fabrication, full assembly integration, and stress tests. The team experimented with new robotic arm programming logics, including Epson and KUKA, but ultimately chose STAUBLI. The team also had to manage multiple versions of chuck designs to accommodate eight different cocktail glass types, interpret optimization efforts that required redesigns of sub mechanical elements, and provide on-site final assembly integration support at the end customer site.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.
