Sippin Energy Saves Time and Money with Omnitracs Roadnet
Company Size
11-200
Region
- America
Country
- United States
Product
- Omnitracs Roadnet
Tech Stack
- Routing Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Transportation
- Utilities
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Fleet Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Sippin Energy Products is a fuel oil delivery company based in Monroe, Connecticut. They service over 7,000 customers with home heating oil across 15 towns. During peak season, they operate 10 trucks, averaging nearly 30 drops per day per truck. The company is led by Vice President Gary Sippin, who identified the need for a more efficient routing system to save time and reduce costs. Sippin Energy Products is a mid-sized company with a strong focus on customer service and operational efficiency, particularly in managing their seasonal business and high driver turnover.
The Challenge
Sippin Energy Products faced significant inefficiencies in their fuel oil delivery operations. Drivers spent an average of 45 minutes per day sorting tickets, leading to wasted time and money. Additionally, the routes were not optimized, as drivers determined the best way to get from house to house, often resulting in crossing paths multiple times and driving on damaged streets. This not only increased wear and tear on vehicles but also led to higher operational costs. The company needed a solution that could automate and optimize their routes, especially considering their seasonal business model and high driver turnover.
The Solution
Sippin Energy Products turned to Omnitracs Roadnet Technologies for a routing software solution. The implementation of Roadnet allowed the company to plan for peak seasons and optimize their routes. The software provided comprehensive driver directions, eliminating the need for drivers to sort tickets and navigate using maps. This not only saved time but also reduced the wear and tear on vehicles by ensuring drivers used preferred roads. The software also facilitated easier training for new drivers by providing printed directions, allowing for more regular performance measurement. The implementation was smooth, and within a few months, significant improvements were observed in operational efficiency.
Operational Impact
Quantitative Benefit
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