Silk Botanica Blossoms Beautifully With Sage 100 ERP
Company Size
11-200
Region
- America
Country
- United States
Product
- Sage 100 ERP
- Sage 50—U.S. Edition
- StarShip
Tech Stack
- ERP
- Sales Order module
- Inventory Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Inventory Management Systems
Applicable Industries
- Retail
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Silk Botanica is a San Francisco-based company that specializes in the creation and distribution of botanically correct artificial flowers. The company sells its premium-quality permanent flowers, foliage, and decorative accessories to fine retailers across the country and at an international showroom. Silk Botanica's designers travel extensively to study floral and fashion trends, and then develop a cohesive line that includes coordinating candles and containers. The company was founded in 1995 by Allen and Nancy Tong, who started by importing a limited line of stems. Over the years, Silk Botanica has grown significantly, hiring as many as 20 employees, creating a network of independent sales representatives across the nation, and seeing revenues soar to more than $10 million.
The Challenge
Silk Botanica, a San Francisco-based company that sells premium-quality permanent flowers, foliage, and decorative accessories, experienced significant growth since its inception in 1995. The company expanded its workforce to 20 employees, established a network of independent sales representatives across the nation, and saw revenues soar to more than $10 million. With the addition of a full warehouse and complex shipping requirements, Silk Botanica needed to upgrade its business system capabilities. The company was using Sage 50—U.S. Edition, which was well-suited for the start-up phase but could not handle the company's expanded operations and complex requirements.
The Solution
To handle its expanded operations and complex requirements, Silk Botanica decided to upgrade to Sage 100 ERP. This robust, integrated system was chosen for its ability to handle future expansion, its robust feature set, and its tightly integrated modules. The system has transformed operations at Silk Botanica, cutting order processing time by 25 percent. When a customer calls with an order, a Silk Botanica representative enters data directly into the Sales Order module of Sage 100 ERP. The system then takes care of the rest, from printing a pick sheet to tracking collections data. Several Sage 100 ERP modules were customized by the reseller with user-defined fields for information like commission details. Silk Botanica is also poised to launch StarShip, a Sage 100 ERP shipping module, to automate the entire shipping process.
Operational Impact
Quantitative Benefit
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