Case Studies > Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ

Short-Run Manufacturer Builds Long-term Success with EnterpriseIQ

Company Size
200-1,000
Region
  • America
Country
  • United States
Product
  • EnterpriseIQ ERP software system
  • RealTime Production Monitoring
  • Quality Management
  • EDI/XML
  • Preventative Maintenance
Tech Stack
  • Oracle database
  • Windows-based PC
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
  • Discrete Manufacturing
  • Quality Assurance
Use Cases
  • Manufacturing System Automation
  • Predictive Maintenance
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Donnelly Custom Manufacturing is a short-run manufacturer that opened its doors in 1984. The company is organized for excellence and has always held fast to the guiding principles of speed, simplicity, service, and success to overcome challenges such as compressed lead-times, fast changeovers, and the demands of just-in-time inventory management. Donnelly focuses its operations on providing short-run manufacturing and value-added services to original equipment manufacturers (OEMs) that produce a variety of quality goods from industrial to commercial products. The company's mission is to 'deliver good products on time,' underscoring the essential truth that every part it makes supports its customers' success. Donnelly serves an array of world-renowned customers including Diebold, Graco, and Honeywell. The company's 230 employees are committed to short-run excellence and provide services such as insert molding, gas-assist and structural foam molding, over molded parts, complete part decorating and packaging services, machining, mechanical assemblies, and more.
The Challenge
Donnelly Custom Manufacturing, a short-run manufacturer, was facing challenges with its outdated OS/2 operating system and various software packages. The company's growth was outpacing the system's capacity, and the manual system of scheduling and managing the shop floor was becoming too cumbersome. The existing system's limitation on the number of people who could be in the same module at the same time had become untenable. Furthermore, Donnelly's customers and suppliers wanted to communicate and interact through electronic means, which Donnelly's system could not adequately support. The company needed an ERP system that could support higher levels of connectivity and excellence.
The Solution
To keep growth on track, Donnelly opted to move away from the old OS/2 platform and migrate to a Windows-based enterprise resource planning (ERP) system. The company selected EnterpriseIQ for its comprehensive functionality and the fact that it could handle the unique requirements of injection molders, such as add back of regrind, family molds, and multi-cavity molds. The company also liked that EnterpriseIQ is easy to use, intuitive, and required a modest level of training. The company also liked that EnterpriseIQ is contained and extendable within a single database, no third-party add-ons needed. With EnterpriseIQ in place, Donnelly has seen improvements in every aspect of its business. RealTime Production Monitoring allows shop floor supervisors to access production data as it occurs from any computer in the plant, instead of having to spend time walking the shop floor to check presses. Donnelly has also eliminated excess data entry and saved numerous hours of overtime because team leaders and supervisors no longer have to work long beyond their shifts to input data.
Operational Impact
  • Improved internal, supplier, and customer communications.
  • Invoicing, which took four hours a day, is now complete by 9:00 each morning.
  • Donnelly has been able to manage a high level of complexity in its operations.
  • Donnelly was able to move its scheduling system into EnterpriseIQ with very little effort.
Quantitative Benefit
  • Donnelly has doubled its complexity and grown its business by 60 percent, all with a smaller office staff than it had before installing IQMS.
  • Saved numerous hours of overtime each day.
  • Invoicing process sped up significantly, now completed by 9:00 each morning.

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