Case Studies > Sheridans Chooses Arctic Wolf® as One of Its Key Security Partners

Sheridans Chooses Arctic Wolf® as One of Its Key Security Partners

Customer Company Size

Mid-size Company

Region

Europe

Country

United Kingdom

Product

Arctic Wolf® Managed Detection and Response (MDR)
Arctic Wolf® Managed Risk
Mimecast
Symantec
Cisco Duo

Tech Stack

Cloud-native security operations
Machine learning
Threat intelligence
Real-time cloud platform

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Digital Expertise
Productivity Improvements

Technology Category

Cybersecurity & Privacy - Endpoint Security
Cybersecurity & Privacy - Network Security
Cybersecurity & Privacy - Security Compliance

Applicable Industries

Professional Service
Software

Applicable Functions

Business Operation
Facility Management

Use Cases

Cybersecurity
Remote Asset Management

Services

System Integration
Cybersecurity Services
Training

About The Customer

Sheridans is a leading media and technology law firm based in London, UK. Since 1956, Sheridans has represented individuals and organizations across a wide variety of sectors. Its lawyers are specialists in media, entertainment, leisure, and technology, and provide a bespoke service to their clients. Sheridans specializes in legal services for the media and technology sectors, working with a wide range of commercial organizations from small businesses to household names in addition to market-leading work with media figures and well-known celebrities. Confidential details around earnings, real estate, and family disputes can make or break the reputation of these organizations and individuals, in addition to Sheridans’ reputation.

The Challenge

Law firms hold and retain large amounts of sensitive client information that cybercriminals would love to get their hands on for exploitation. From corporate finances to business contracts, employment details, intellectual property, and more — critical data is at risk and the number of breaches is only increasing. Professional services firms accounted for 25 percent of all cyber attacks in 2022 according to Aon Insurance.\n\nSheridans specializes in legal services for the media and technology sectors, working with a wide range of commercial organizations from small businesses to household names in addition to market-leading work with media figures and well-known celebrities. Confidential details around earnings, real estate, and family disputes can make or break the reputation of these organizations and individuals, in addition to Sheridans’ reputation.\n\nUp until recently, this information would be stored and retained in on-premises infrastructure and only accessed from within the secure perimeter of the office by authorized staff. However, with the rapid shift to digital systems and an increasing need for on-demand access to data 24x7, a significant amount of information is now being stored and processed in cloud-based technologies and services. As such, law firms now must take serious steps to holistically improve their cybersecurity posture or risk having clients’ data exposed by bad actors.

The Solution

Sheridans has been undertaking a rapid shift to adopt the public cloud, driven by the need for more flexible working capacity and a major investment in new technology as the business grows and its working practices evolve. While this has placed the firm as a leader in adopting legal technology, it also means it needed a cybersecurity solution provider that could protect them from ever-evolving security threats (such as ransomware, business email compromise, and other data exfiltration attacks) whilst also offering real-time insight into their digital infrastructure to spot anomalies and emerging threats. Through working with Koncise Solutions — a trusted London-based partner — the team narrowed the choice down to Arctic Wolf and two other technology vendors.\n\nArctic Wolf stood out from the outset due to its named Concierge Security® Team (CST) and ability to swiftly respond to security threats and emergencies 24x7. Arctic Wolf offers a scalable cloud-native security operations solution to support the firm’s plans for expansion. Arctic Wolf® Managed Detection and Response (MDR) helps the in-house security team spot and respond to potential cyber threats. Through a real-time cloud platform and escalation service, MDR utilizes evolving threat intelligence and machine learning from Arctic Wolf® Labs to weed out false positives and focus on what’s most urgent. By combining the expertise and human element with cutting-edge technology, Arctic Wolf creates a comprehensive operation that meets specific security needs without adding noise and clutter.\n\nIn particular, Sheridans found that the openness and honesty from the Arctic Wolf team really set them apart.

Operational Impact

Arctic Wolf’s solutions were quickly rolled out to all 320 user endpoints and 30 servers, and immediately began providing improved oversight across the IT environment, with Arctic Wolf® Managed Risk giving the Sheridans IT team a greater understanding of how the security systems were performing. This involved identifying hundreds of low-level threats and assisting in mitigating larger risks, all of which has helped improve the overall security posture of the firm and allows the team to focus on what really matters.
Since deployment in March 2022, the CST has continued to provide valuable advice to improve the resilience of Sheridans’ IT infrastructure and the transition to the cloud as part of the customized security journey. The team has also supported integration with existing security systems such as Mimecast, Symantec, Varonis, and Cisco Duo.
Sheridans found confidence and comfort in Arctic Wolf’s ability to be flexible and adapt by making changes that were needed to fit with the agile environment as they migrated to the public cloud.

Quantitative Benefit

Mitigated hundreds of low-level threats which were not previously visible.
Arctic Wolf’s solutions were quickly rolled out to all 320 user endpoints and 30 servers.