ServiceSource Secures the Cloud with Avanan
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Avanan Cloud Security Platform
Tech Stack
- Cloud Storage
- SaaS Applications
Implementation Scale
- Enterprise-wide Deployment
Technology Category
- Cybersecurity & Privacy - Cloud Security
Applicable Industries
- Software
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
About The Customer
ServiceSource is a San Francisco-based revenue lifecycle company that provides outsourced customer adoption, expansion, and renewal services for subscription-based businesses. The company has 2,500 employees and uses a variety of cloud storage resources and SaaS applications, including Box, Google Drive, Gmail, Office 365, Microsoft Office One Drive, and Salesforce.com. As a public company, ServiceSource has many compliance requirements and has long used best-of-breed security products to secure information in its data center.
The Challenge
ServiceSource, a revenue lifecycle company, migrated to the cloud and started using a variety of cloud storage resources and SaaS applications. As a public company with many compliance requirements, ServiceSource had been using best-of-breed security products to secure information in its data center. However, with its recent cloud migration, the company quickly discovered the limitations of its data center security products in protecting information in the cloud. The company needed a way to apply the same levels of security to its cloud infrastructure as it did in its data center.
The Solution
ServiceSource discovered Avanan at the RSA Conference in San Francisco in 2016. Avanan is a product that allows the company to manage across multiple security products and understand the security status of all its information in the cloud. After receiving a brief web demo and introductory overview, ServiceSource had Avanan installed in less than an hour. The company was able to see the status of all its cloud information, who was sharing what with whom, and events across all security products, SaaS applications, and cloud storage. Avanan also allows ServiceSource to try new security products with a simple mouse click in the Avanan Cloud Security Platform.
Operational Impact
Quantitative Benefit
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