Nexusguard > Case Studies > Securing Linkful Software from Prolonged DDoS Attacks: A Nexusguard Intervention

Securing Linkful Software from Prolonged DDoS Attacks: A Nexusguard Intervention

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Applicable Industries
  • E-Commerce
  • National Security & Defense
Applicable Functions
  • Product Research & Development
Use Cases
  • Search & Rescue
  • Tamper Detection
About The Customer
Linkful Software Partners, founded in 2012, is a leading provider of state-of-the-art IT services. The company offers a range of services including customized software development, offshore software development, e-commerce application development, web-portal design and development, content management solutions, and database development. Based in the Philippines, Linkful Software has quickly become a global leader in IT solutions, providing innovative services to its clients at affordable prices. The company prides itself on delivering premium, reliable IT services, and has built a strong reputation in the industry.
The Challenge
Linkful Software, a leading IT solutions provider, faced a significant challenge in June 2013 when it was hit by a series of complex Zero Day attacks. These attacks, which targeted previously unknown vulnerabilities in the system, bypassed detection from mitigation services due to their sophisticated nature. The company was subjected to a combination of zombie, bandwidth, and DNS (Domain Name System) attacks over several days, causing extensive damage from service outages to infrastructure damage. Zombie attacks led to a 130-fold increase in connections, preventing legitimate users from accessing services. Bandwidth attacks flooded ICMP, UDP, and TCP SYN servers with up to 10 Gbps. These damages rendered services unavailable to users, threatening the company’s business operations and reputation as a reliable IT service provider.
The Solution
Nexusguard, a cybersecurity company, quickly responded to the attacks on Linkful Software, activating emergency measures to maintain partial service while engaging in a relentless battle with the attacker. Nexusguard worked closely with Linkful Software to create a customized security plan tailored to their urgent needs, aiming to eliminate the attacks or any possible threat. However, the attacker shifted focus to other components of the company not under Nexusguard’s protection, specifically their DNS services. Nexusguard quickly stepped in, setting up emergency DNS protection with the third-party provider to ensure that every aspect of Linkful Software was well protected. Nexusguard stayed by Linkful Software’s side until all attacks were terminated and all services were fully functioning.
Operational Impact
  • Despite the extensive and relentless attacks, Nexusguard's intervention allowed Linkful Software to minimize damages and resume normal business activity. Nexusguard's quick response team and highly customized security strategy ensured that all attacks were terminated and all services, including those from an outside service provider, were fully functioning. This intervention not only protected Linkful Software's reputation as a reliable IT service provider but also demonstrated Nexusguard's commitment to its 'customer-first' approach. The successful recovery from the advanced attacks that took down their sites has left a lasting impression on Linkful Software.
Quantitative Benefit
  • 130-fold increase in connections was managed and neutralized
  • Bandwidth attacks flooding ICMP, UDP, and TCP SYN servers with up to 10 Gbps were mitigated
  • Services were fully restored after a prolonged attack of over 72 hours

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