Securing 11,000 endpoints means significant freedom for Kuwait’s top University
Company Size
1,000+
Region
- Middle East
Country
- Kuwait
Product
- Bitdefender On-premise v3.5
Tech Stack
- Endpoint Security
- Network Security
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Facility Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Public Authority for Applied Education and Training (PAAET) is a prominent higher learning institution in Kuwait, serving over 50,000 students and approximately 5,000 teaching and non-teaching staff across 25 colleges and institutes. The institution prides itself on utilizing state-of-the-art technologies to facilitate the educational process and employs around 200 IT professionals. As the largest higher education institution in Kuwait, PAAET is government-run and has its colleges spread across the country, with centralized IT operations. The university offers wired and wireless Internet access to its students on a BYOD (bring-your-own-device) basis and is expanding its long-distance and e-learning programs.
The Challenge
PAAET is the largest higher education institution in Kuwait, with colleges spread across the country and centralized IT operations. The university provides wired and wireless Internet access for its students on a BYOD basis and is expanding its long-distance and e-learning programs. The IT staff faces challenges in understanding what devices are accessing the network at any given time. Previous security solutions did not provide the necessary control and visibility over thousands of endpoints. Additionally, deploying endpoint security in a Workgroup environment required significant resources and labor. PAAET needed a comprehensive endpoint security solution that could be deployed in its unique environment and provide control and protection over sensitive data such as student records, curriculum, and financial information.
The Solution
In 2010, PAAET tested Bitdefender on a proof-of-concept basis, which proved to be highly effective. Following the successful proof-of-concept and a comprehensive and transparent bidding process, PAAET selected Bitdefender to provide On-premise v3.5 to protect 11,000 endpoints. A key factor in the decision was the significant customized support offered by Bitdefender and the level of involvement in deploying the On-Premise v3.5 product. PAAET was also impressed with the personalized service from the Bitdefender Support Team, which included responsive teams from Romania and Dubai. The university valued the importance of having a product backed by excellent service, especially given the limited presence of software company head offices in Kuwait.
Operational Impact
Quantitative Benefit
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